Project Manager

• Coordination and management of all booked IT projects, Including:
• Project types:
• Enterprise IT solutions
• New Client Onboarding
• Hardware Configuration, Delivery, and Setup
• Vendor Coordination
• Application Development Oversight
• Project intake and kick-off processes
• Project documentation collection and collating
• Scheduling of all project resources
• Coordination with all stakeholders
• Scheduling, preparing for, and conducting project status meetings will all required stakeholders
• Project status monitoring and reporting
• Balancing budgeted vs. actual hours for projects and project phase
• Negotiating, managing, reporting, and billing scope creep and “A Phase” project work
• Monitoring PE time entry including timeliness, quality, and accuracy on all project and phases
• Provide vCIO assistance where required
• Provide team administrative support and management including: o    Manage the project queue of all running projects and facilitation and delivery of priority and urgent solutions o    Project backlog awareness and reporting o    Utilization of current billing processes to ensure accuracy of monthly project billing o    Managing and maintaining client satisfaction survey system o    Managing and maintaining new client conversation (onboarding) o    Prepare for, attend, and chair weekly project team meeting o    Accountable for managing towards, meeting, and exceeding project team KPI targets o    Attend weekly 1:1 meeting with Director of Operations; Conduct 1:1’s with direct reports (Project Engineers) o    Participate in the development and maintenance of company service processes and work flows

Our ideal Project Manager has the following qualifications:

• Bacherlor's degree in Information Technology, Project Management, or a related field. - Minimum of 3-5 years of working in a Managed Services environment. - Proven track record of delivering large-scale projects on time and within budget. - Experience in project management methodologies (e.g., Agile, Waterfall). - Certifications (Preferred):
• PMP (Project Management Professional), PRINCE2, or similar certifications. - ITIL certification or equivalent. - Excellent project management skills, with the ability to handle multiple projects simultaneously. - Exceptional communication and interpersonal skills to work with diverse teams and clients. - Strong problem-solving abilities and attention to detail. - Ability to work under pressure and meet tight deadlines. - Familiarity with project management tools. The targeted base compensation for this role is $100,000-$120,000 and will operate out of the Frisco, TX office on a hybrid basis. If you're motivated by meaningful client relationships, strategic selling, and a dynamic work environment—we want to hear from you.