Strategic Account Manager , Strategic Account Services

The Strategic Account Services (SAS) program partners with growing businesses on Amazon, providing strategic consultancy through a data-driven, collaborative, and customer-obsessed approach. As a Marketplace Consultant, you will manage a portfolio of up to 19 Sellers (with annual sales of £1–2M), acting as their trusted advisor to accelerate growth on Amazon. You will deliver strategic recommendations across Product Selection, Detail Page Optimisation, Advertising, Promotions, Fulfilment Strategy, and Brand Building — helping Sellers unlock short-term growth opportunities and master the fundamentals of selling on Amazon. You will build trusted relationships with your Sellers, driving execution against agreed strategic plans. You'll also collaborate cross-functionally with Amazon teams across the UK and EU and contribute to program-level projects that improve how the team works

Key job responsibilities

•Manage a portfolio of up to 19 Sellers to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools and processes. •Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers’ potential. •Implement and track metrics for recording the success and quality of the sellers in your Seller portfolio. Use key metrics to guide your work and uncover hidden areas of opportunity. •Identify, qualify, and engage with prospective Sellers for SAS based on a clear understanding of our Sellers and their needs. •Understand and utilize CRM tools, such as Salesforce to track all pertinent account information and sales progress. •Prepare and deliver business reviews to your clients •Develop a thorough understanding of the Amazon Marketplace ecosystem •Manage additional projects around our Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis.