Artificial Turf Technician

Join FieldTurf — the industry pioneer and trusted leader in synthetic turf solutions — as a Field Service Synthetic Turf Technician and help shape the future of sports and recreation surfaces across the Northwest. At FieldTurf, we don't just install fields — we create high-performance playing surfaces trusted by professional sports teams, universities, schools, and communities around the world. As part of our FieldCare team, you'll play a critical role in protecting that reputation by delivering expert maintenance, repairs, and exceptional customer support directly in the field. If you thrive in a hands-on environment, enjoy travel, problem-solving, and building strong customer relationships, this is an opportunity to grow your career with a company recognized as the gold standard in synthetic turf. What You'll Do As a Field Service Technician, you'll serve as a trusted FieldTurf expert, traveling to customer locations throughout Illinois and surrounding states to ensure every field performs at the highest level. Your responsibilities will include: Performing inspections, maintenance, troubleshooting, and repairs on FieldTurf synthetic turf systems Diagnosing issues and delivering timely, effective solutions that exceed customer expectations Completing accurate service documentation and reports in a timely manner Building strong relationships with customers through professional communication and outstanding service Educating field owners and operators on proper maintenance techniques and equipment usage to maximize field longevity and performance Collaborating with FieldCare Coordinators, Customer Service teams, and regional sales representatives to provide seamless customer support Supporting FieldTurf's service growth by identifying maintenance and equipment opportunities for customers Maintaining company tools, equipment, and service vehicles to FieldTurf standards Utilizing technology platforms including Outlook, Concur, and Field Service Lightning to manage schedules, reporting, and communication What You Bring Strong mechanical aptitude and hands-on troubleshooting experience Excellent problem-solving skills and the ability to work independently in the field A proactive, customer-focused mindset with strong communication skills Attention to detail and commitment to quality workmanship Ability to read and interpret technical manuals and service documentation Experience with field service software or mobile service platforms is a plus A willingness to travel regularly throughout the region, with overnight stays. (Summer months are the busiest.) Strong Computer skills for email, reports and teams. Physical Requirements This role involves active outdoor work in varying weather conditions and requires the ability to perform physical labor, including lifting equipment, field repairs, and extended time on job sites. Why FieldTurf? At FieldTurf, you'll join a company known for innovation, quality, and industry leadership. You'll work alongside passionate professionals who are committed to delivering the best-performing synthetic turf systems in the world. We offer: The opportunity to work with a globally recognized sports construction and turf brand A dynamic, travel-based role with independence and variety Career growth opportunities within a growing industry leader A collaborative and supportive team culture The satisfaction of helping athletes and communities perform on safe, high-quality surfaces every day What We Offer Hybrid work option* Benefits that go beyond the basics Matching contribution retirement savings plan Learning & development program EAP program + family Generous holiday schedule available *If applicable Responsible Manufacturing – Protecting Our Planet for the Future EcoVadis Platinum Medal - recognizing top 1% global performance in sustainability excellence. Goal Zero - commitment to diverting job site and manufacturing waste from landfill. Industry-leading manufacturing systems certified to ISO 9001 (quality), ISO 14001 (environmental), and ISO 45001 (health & safety). Leading recycling and material regeneration through two owned and operated facilities. Who We Are: Tarkett Sports is a world leader in sports construction and surfacing, providing architectural design, full-scope construction services, and a comprehensive portfolio of industry-leading sports surfacing solutions. Trusted by leading programs at every level, we're proud to deliver a seamless turnkey experience for our clients. We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best. Tarkett Sports is a world leader in sports construction and surfacing. The company encompasses industry experts across architectural design, full-scope construction services, and a comprehensive portfolio of industry-leading sports surfacing solutions. These include artificial turf, running tracks, post-tension concrete, hybrid grass surfaces, and gymnasium and fitness flooring. Trusted at every level, from professional stadiums to local community venues, Tarkett Sports is at the surface of over 80,000 installations – highlighted by projects in NFL, CFL, MLS, and at renowned NCAA division I programs. With over 25 years of experience, Tarkett Sports is dedicated to delivering innovative and sustainable solutions that enhance athletic performance and safety.