OluKai Retail Lead- West Palm Beach

As the OluKai Retail Lead, or Huaka’i which means to lead, your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store. You are genuine, service-oriented, with a passion for premium products as well as the ever-evolving retail industry. We have the following opening(s) for this role:

• Full Time (32 hours or more per week)

What you bring:

• Ability to consistently hit goals and plans set forth by company and/or management. - Leadership capabilities to uphold and enforce company policies, procedures, and corporate directives. - Responsibility to open and close the store to standard and for store keys and security measures. - Confidence to be the Manager on Duty when needed. - Basic coaching to Retail Associates as needed. - Ability to engage with new customers and build immediate and lasting rapport. - Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being. - Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs. - Ability to independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations. - Attention to detail, upholds visual standards and store cleanliness. - Willingness to be a team player to help with back of house duties including receiving, processing product and re-stock. - Thorough understanding of POS best practices and use for a seamless consumer experience. - Be a brand ambassador for OluKai. Participate in local events and giveback programs.