Sr. Manager, Product Management

Directly manage and develop the Group Product Manager and Product Design team, establishing clear expectations, growth plans, and a culture of accountability and continuous improvement. - Provide strategic direction to the Group Product Manager on feature prioritization, release planning, and Product Owner effectiveness. - Mentor and grow product management and design talent across the division, fostering a high-performance, collaborative team culture. - Partner with HR and senior leadership on workforce planning, hiring, and team development across the product organization. Cross-functional Collaboration

Act as a key cross-functional liaison between the product organization and partners across Engineering, Solution Architecture, QA, Solution Delivery, and Sales, ensuring alignment on priorities and effective execution. - Partner with the Sr. Manager, Solution Architecture to ensure customer needs are translated into scalable platform capabilities, protecting platform integrity from one-off customizations. - Build and maintain strong relationships with customers, election officials, and external stakeholders to gather feedback and drive product adoption and satisfaction. - Collaborate with business development teams to identify new market opportunities and support go-to-market execution. Roadmap Governance and Execution

Review and approve the feature roadmap developed by the Group Product Manager, ensuring prioritization reflects both strategic intent and delivery capacity. - Define, monitor, and report on key performance indicators to measure product success, customer satisfaction, and team effectiveness. - Leverage data-driven insights to refine product offerings, inform trade-off decisions, and identify areas for improvement across the product lifecycle. - Oversee the product lifecycle from ideation through launch and iteration, ensuring continuous improvement based on user feedback and market dynamics. Market Intelligence and Industry Engagement

Conduct and synthesize market research to identify trends, opportunities, and competitive threats in the election technology space. - Maintain current knowledge of election administration processes, regulatory requirements, and compliance standards relevant to elections software. - Represent the organization at industry events, customer meetings, and workshops as an advocate for the product vision and TCG's elections technology mission. - Adhere to the organization's security policies, procedures, and controls to protect confidential information and ensure compliance with SOC 2 requirements. QUALIFICATIONS

Bachelor's degree in Business, Computer Science, or a related field. - 10+ years of progressive experience in product management, technology, or a related field, with clear escalation of responsibility over time. - 7+ years of direct product management experience, with a demonstrated track record of owning product strategy, roadmap, and full product lifecycle for complex software products. - 3+ years of people management experience, including managing product managers or senior individual contributors. - Proven ability to drive product vision and lead cross-functional teams in an Agile delivery environment. - Strong analytical and problem-solving skills, with the ability to synthesize data, customer feedback, and market inputs into clear and actionable product direction. - Excellent communication and interpersonal skills, with demonstrated ability to influence stakeholders at all levels of the organization. - Experience with B2G SaaS, platform software, or regulated industry products. - Comfortable operating both strategically and hands-on in a fast-paced, growth-oriented environment. PREFERRED QUALIFICATIONS

Experience in elections technology, civic technology, or government and public sector software. - Knowledge of election administration processes and regulatory compliance standards. - Experience leading or partnering closely with product design teams or UX functions. - Familiarity with platform software business models and the challenge of abstracting customer variation into scalable platform capabilities. - Advanced degree (e.g., MBA) or relevant certifications (e.g., Certified Scrum Product Owner). - Strong data analytics capabilities and a track record of data-driven decision-making. - Experience supporting business development efforts including RFP processes and client presentations. PHYSICAL REQUIREMENTS

Prolonged periods sitting at a desk and working on a computer. - Must be able to lift 15 pounds at a time. - May be required to work on-call or long hours, if necessary, in case of serious network malfunction.