Certified Health Coach - Remote

Job Description: Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com. Health Coaches operate in a structured, high-engagement outreach model utilizing an automated dialer system to connect with members throughout the day. Coaches conduct back-to-back coaching conversations, providing education, support, and motivation to help members progress toward their health goals while following established workflows and documentation standards. Job Summary: Start Date: Monday, July 20th, 2026 Shift: Monday - Friday: Must be open to any shift between the hours of 10:30am – 9:00pm CST. It is required to work every fourth Saturday from 8:00am-4:30pm CST Training: Training will be a duration of 6 weeks from 8am – 4:30pm CST *Due to the structured training schedule, new hires are unable to miss any days of training. Compensation: Hourly Rate: $21.50 or $25 including certification through NBC-HWC or CHES only The Certified Health Coach is part of a multi-disciplinary team that is responsible for improving both the individual health and wellness of program participants and the overall health status of a client's population. The Certified Health Coach is an integral part of an overall client specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions. The Certified Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / elimination of identified risk factors. A Certified Health Coach is supervised by a Manager Coaching Operations. Essential Job Functions: Participating in the following types of telephonic calls: Engagement (inbound and outbound)- contacting eligible participants to inform them of the program offering and enroll them in the program Coaching (inbound and outbound)- providing individualized behavior change coaching to reduce or eliminate high risk behaviors and encourage adoption of habits that are conducive to a higher quality of life Chase (outbound)- reaching out to members who are enrolled in coaching, but do not have a scheduled call Coordinate delivery of services and care with other members of a multi-disciplinary care team, including nurses and external vendors. Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. Adhere to a schedule and caseload to support success and connectivity of member interaction. Caseloads may be a 1:1 model or team based. This is determined by the business/client need. Participate in daily and monthly meetings for updates and to present findings and insight Note and track the members' progress and efficacy of program Specific Skills/ Attributes: Effective interpersonal and communication skills required Understand directions and communicate/respond to inquiries Enthusiastically inspires members to change behaviors and to see possibilities Ability to coach effectively using motivational interviewing Ability to learn and effectively utilize documentation software to record interactions with members and to communicate directly with them via chat Attention to detail when documenting interactions with participants Flexibility to work any shift (typically an evening shift) or change shifts based on business needs. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Everyone lives better, longer. That's the vision. We're making strides every day by bringing together the many different elements of health for you, your family, and your community. It's not easy connecting doctors, health plans, employers, useful tools, quality information, and more to deliver what you need when you need it. But that's what makes Sharecare special. We're putting the power of living your healthiest life in your hands. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.