***** This role is based in Scottsdale, AZ- Office days are Tue to Thur *****
Who We Are
We’re building the future of real estate — today. HomeLight is the real estate technology platform powering innovative transactions for top agents, lenders, and their clients. Our technology makes it easier to buy and sell homes, whether that's enabling clients to buy before they sell, find a top agent, or have certainty through a modern closing process. Each year, HomeLight facilitates billions of dollars of residential real estate business on its platform for thousands of agents and loan officers. Our vision is a world where every real estate transaction is simple, certain, and satisfying for all. Our team breaks barriers every day while staying committed to HomeLight's goals and core values, which is a crucial element to our shared success. ## Who You Are
As an Account Manager - Lender Sales, you are the primary post-submission partner for our Loan Officers (LOs). Once an application is submitted, you take ownership — guiding LOs and their teams from initial approval through under contract. This is a fast-paced, relationship-driven role where communication, urgency, and creative problem-solving are critical. You are equal parts account manager, strategist, and deal quarterback — ensuring files move forward while building long-term LO loyalty and repeat business. ## What You’ll Do
Own applications from submission through initial approval and into contracts to meet revenue goals
Partner directly with Loan Officers and Loan Officer Assistants to gather required items (photos, lien balances, documentation)
Proactively identify and solve roadblocks to help files move forward
Strategize with LOs to hit target equity unlock goals needed to make the purchase loan work
Advise on solutions such as Equity Boost or HELOC options when necessary
Join joint calls with agents and clients to support deal progression and strengthen relationships
Educate LOs on program details, process expectations, and next steps
Help LOs confidently position our program and fees to their clients (benefits, value, ROI)
Monitor stalled or inactive files and proactively re-engage LOs to move them forward
Deliver fast, clear communication across phone, email, and live meetings
What You Bring
Understanding of real estate transactions and processes
Solution-oriented mindset with the ability to think creatively under pressure
Exceptional communication skills and responsiveness
Experience managing multiple files in a high-volume, fast-paced environment
Relationship-first mentality focused on building repeat LO partnerships
Ownership, urgency, and strong organizational skills
Benefits and Perks
Medical (Aetna or Kaiser), Dental & Vision (Guardian)
Long-Term Disability & Short-Term Disability
Hospital Indemnity Insurance, Accident Plan, and Employee Critical Illness (Guardian)
401k (Vestwell), Life Insurance (Guardian) & Pet Insurance (Nationwide)
Commuter benefits are offered in certain locations
PTO, including Volunteer Days to give back to your community
Annual Anniversary Perks, including one month paid sabbaticals! All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will provide accommodations during the recruitment process upon request, and any accommodation will be addressed confidentially.*
