Operations Manager

JOB FUNCTION: The Operations Manager is responsible for overseeing day-to-day warehouse and distribution operations across two buildings located at the same site. This role ensures efficient operations, inventory accuracy, regulatory compliance, and on-time order fulfillment. The Operations Manager drives process improvements, maintains a strong safety culture, and leads cross-functional teams to achieve operational and financial objectives. JOB DUTIES

• Oversee daily operations across two on-site warehouse and distribution facilities, including receiving, storage, order picking, packing, and shipping. - Manage the customer service and billing department to enhance order processing, invoicing accuracy, and client satisfaction. - Implement best practices and continuous improvement initiatives to increase productivity, accuracy, and cost-effectiveness. - Monitor inventory levels, ensure proper stock rotation, and maintain accuracy through cycle counts and audits. - Ensure compliance with company policies, workplace health and safety regulations, and industry standards. - Lead, train, and develop warehouse staff, fostering a positive and productive work environment. - Track key performance indicators (KPIs) to assess operational effectiveness and drive continuous improvement. - Partner with Supply Chain, Sales, and Finance teams to support seamless logistics and customer fulfillment. - Oversee facility maintenance, security, and warehouse equipment to ensure a safe and functional workplace. - Promote a safety-first culture by ensuring adherence to all workplace safety procedures and regulations. KNOWLEDGE & SKILLS: