Senior Field Engineer

We are a well-funded startup on a mission to make e-commerce logistics more human-friendly and efficient with AI-powered robotics. Ambi Robotics builds and operates production AI-powered robotic systems that run 24/7 in customer environments across the USA. We are seeking a Senior Field Engineer who will join a strong, experienced team and a track record of solid uptime. This person must have high agency, ownership, and accountability in their work as the actions taken in this role have immediate and visible consequences. The Senior Field Engineer will report to the Director of Field Engineering, and will manage Field Engineers positioned across the nation. The successful candidates comes from a technical background and is excited to get out into the field to meet the customer and work directly on finding solutions to problems. The ideal candidate will have 3+ years of experience in hardware and software product technical support, and has experience leading distributed technical teams.