We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. - Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you. ##
The Role: Technical Lead, Not Manager
This isn't a "set up some CI/CD and plug in Copilot" role. You are the person who architects the systems that change how SpotOn engineers build software. You will:
Be the AI engineering technical authority. You set the technical standard for how AI is used in code generation, review, testing, and task automation. You don't just implement tools - you design the systems, workflows, and guardrails that make AI-assisted development safe, measurable, and scalable in a PCI-regulated payments environment. The team lead sets priorities; you set the technical direction. Drive the architecture and implementation of three concurrent projects:
Automated PR Review - A risk-tiered AI review pipeline where AI handles first-pass review on every PR, with an escalation framework you design that determines when human review is mandatory (payment logic, PCI-scoped code, compliance paths) versus when AI approval is sufficient. You define the criteria. You tune the thresholds. You prove it works. - Android and API Test Automation - A fully automated test harness for our Android-native POS and KDS products: virtual device provisioning, test execution, teardown, AI-assisted failure analysis - replacing multi-day manual QA cycles with sub-30-minute automated runs. - AI Agent Swarms - A multi-agent pipeline that takes a PRD and produces a tested, reviewed pull request for tier 1-3 engineering work (nits, bugs, small features). You design the agent orchestration - planner, coder, tester, reviewer - and the blast-radius controls that keep it safe in fintech. Evangelize by shipping, not by presenting. Your most persuasive argument is a working system, not a slide deck. You demo to engineering leads every two weeks with real metrics. You turn skeptics into adopters by showing them their own time savings. Measure everything. You define the metrics framework: developer hours recovered, cycle time compression, quality ratios, cost per deployment. You report to the CTO monthly with quantified value delivered. If something isn't working, the data tells you before anyone else. ## What We Require
This is a high bar intentionally. We need someone who has already done this, not someone who wants to learn. Required experience:
5+ years building developer tools, infrastructure, or platform engineering systems - you understand how engineering orgs actually work at scale, not just how AI demos work
2+ years working deeply with LLMs and AI agents in production - not side projects, not hackathons. Production systems handling real code, real reviews, or real task automation. You can speak to failure modes, cost optimization, prompt engineering patterns, and model selection trade-offs from experience. - Designed and operated AI-assisted code generation or review systems serving 50+ engineers or 30+ repositories. You know the difference between "cool demo" and "trusted by the team."
Built multi-agent or agentic workflows - task decomposition, agent specialization, orchestration, error recovery. You've worked with Claude Code, OpenAI Assistants, LangGraph, CrewAI, AutoGen, or custom agent frameworks at a level where you can articulate why you chose one approach over another. - Hands-on with AI coding tools daily - Claude Code, Cursor, GitHub Copilot, Windsurf, Codeium - you don't just use them, you push their limits. You know where they excel and where they hallucinate. You have a personal workflow that makes you measurably faster and you can teach it. Required domain expertise (at least two of three):
Fintech / payments / regulated industry - you understand what PCI-DSS, SOX, or HIPAA compliance means for code review and deployment. You know why "just let the AI merge it" isn't an option for payment logic. - Mobile / Android testing automation - Espresso, UI Automator, or AI-native tools (Drizz, mabl, testRigor). Experience with emulator farms, device provisioning, and CI-integrated test pipelines. - Multi-agent system architecture - you've built systems where multiple AI agents collaborate on decomposed tasks with coordination protocols, fallback strategies, and human-in-the-loop checkpoints. ## Who You Are
You are not "AI-interested." You are AI-obsessed in the productive sense:
You already write 50%+ of your code with AI assistance and you've measured the impact on your own velocity. You have opinions on which models are best for which tasks and you update those opinions monthly as the landscape shifts. - You've built things with agents that most engineers think aren't possible yet. You're 6-12 months ahead of the mainstream in your personal practice and you have the shipped systems to prove it. - You prototype in hours, not days. You can go from "I have an idea for how to automate X" to a working POC before end of day. You refine ruthlessly after. - You context-switch across backend, mobile tooling, and AI/ML systems without losing depth. You don't need to be an Android expert, but you need to be dangerous enough to architect the test harness and evaluate the output. - You communicate technical progress in business terms. You know that "we reduced median PR review time by 47%" lands better with a CTO than "we fine-tuned our prompt chain." You build dashboards, not just systems. - You're an evangelist, not a gatekeeper. You get energy from showing other engineers how to work with AI. You don't hoard knowledge - you build systems that make the whole org better. - You have a healthy skepticism forged by real experience. You've seen AI fail in production. You've dealt with hallucinated code, flaky agent workflows, and false-positive reviews. That experience makes your guardrails better, not your enthusiasm less. ## What You Won't Be Doing
Building product features for restaurants (that's the rest of the org)
Pure ML/AI research without production deployment
Maintaining legacy systems or writing JIRA tickets all day
People management - you're a pure IC on a small, senior, fast-moving squad. You write more code than anyone on the team. ## Tech Environment
AI Stack: You'll have significant influence on tool selection - bring your opinions
Team tooling: Jira, Slack, Figma, standard SpotOn eng stack
Why Join Us?
At SpotOn**,** you’ll be part of a team that values diversity, creativity, and a shared mission to help small businesses succeed. Join us to build technology that makes a difference, work with talented peers, and contribute to a culture where your ideas and impact matter. Compensation:
Our base pay range is $210,000 -$290,000+ for this role
Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
Offers will be reflective of the candidate’s location and experience. Benefits:
At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:
Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development
We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us atcareers@spoton.com*.*
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
Work authorization in the U.S. is required. Visa sponsorship is not available for this role.
