Senior Quality Assurance Engineer
Not specified
Posted Mar 8, 2026
Senior Quality Assurance Engineer (Hardware)
Location: Ottawa, ON - Hybrid (majority onsite at 1VALET R&D Lab)
Reporting to: Hardware Product Manager
Responsibilities
Hardware & System QA
● Define and execute QA strategies, test plans, and test cases for hardware products, embedded software, and connected systems
● Perform functional, regression, integration, and system testing on 1VALET Entry systems and related hardware ● Validate hardware integrations including smart locks, thermostats, access readers, sensors, and other IoT devices
● Participate in new hardware bring-up and validation Software & Platform QA
● Test embedded firmware, device software, mobile applications, and backend services as part of an end-to-end system
● Ensure quality across multiple device types, screen sizes, hardware revisions, and firmware versions
● Collaborate with software engineers to reproduce, isolate, and verify fixes for defects Field & Operations Support
● Work closely with CX and Operations teams to investigate and troubleshoot issues reported from the field
● Reproduce customer issues in the lab using real hardware and production-like environments
● Perform root cause analysis and provide actionable feedback to engineering and product teams Process & Quality Improvement
● Own and improve QA processes for the Hardware Squad
● Contribute to the continuous improvement of testing methodologies, documentation, and release quality
● Track defects, test results, and quality metrics; clearly communicate risks and release readiness