Assistant Operations Manager, 2nd Shift (Charlotte, NC)

We're hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that's The Pitney Bowes way. Here, how we work matters just as much as what we achieve. We're looking for people who: Act with urgency, accountability, and purpose Deliver high quality work with consistency and pride Collaborate effectively and elevate those around them Focus on outcomes that drive impact and growth Job Description: Pitney Bowes is hiring an Assistant Operations Manager, 2nd Shift in Charlotte, North Carolina at our Presort Services facility! Your 2nd shift schedule will be Monday through Friday from 5:00PM to 1:15AM CST. Your annual salary range is $75,000 to $85,000. You will be eligible for an annual 10% field bonus. As part of our commitment to a flexible work schedule, this role does not have a set amount of vacation per year. You Are an Assistant Operations Manager. You are a performance driven individual who is committed to providing innovative service to our clients. You are approachable and relationship oriented as you contribute to Pitney Bowes success. You Will: Monitor production schedules and capacity to determine daily/weekly requirements related to equipment and people resources, while managing to maintain cost per work unit and quality control standards Monitor and adjust sort schemes either mandated by USPS changes or to achieve higher production efficiencies. Measure and monitor key production performance indicators and take appropriate actions where necessary. Assure completion and correctness of required USPS and internal reports, job costing reports, and application of all USPS postal regulations. Develop and maintain effective USPS-PSI relationships. Understand, evaluate, and communicate USPS regulation changes or innovative technology initiatives. Analyze and monitor mail volumes and postage trends, looking for ways to increase PSI postal discounts or reduce postage expenses. Ensure secure, safe, reliable transportation of client mail. Ensure prompt and accurate delivery/pick-up and other transportation activities as required by the needs of the company and customer base. Analyze the transportation function in order to achieve maximum efficiency and quality service. Perform all additional duties as required. Your Background: As an Assistant Operations Manager, you have: 2 years or more of experience demonstrated progressively more responsibility in a production environment, preferably in the mailing industry. 1 year or more of supervisory experience in an Operating Center averaging 5 million or more pieces per week with a 24-hour operating cycle. Ability to analyze and interpret general business periodicals and USPS postal regulations preferred. Ability to prepare reports and effectively present information and respond to questions from groups of managers, customers, and employees. Knowledge of PC software programs including proficiency in spreadsheet and database applications in a Microsoft Office environment Knowledge of PC applications and statistical reporting Ability to promote a safe work environment by understanding workplace environment standards and OSHA regulations. Knowledge of supervisory techniques to accomplish instruction, motivation, and training of personnel Knowledge of management practices and principles and strong leadership skills Leadership responsibilities include interviewing, hiring, training, appraising performance; rewarding and disciplining employees; addressing complaints and solving problems. Our Team: Pitney Bowes Presort Services performs mail sorting; performing some of the work that would typically be performed by the USPS®. For completing this work, Presort Services receives discounted postage rates. By performing this sorting work on behalf of our clients, we are able to share a portion of that discount with them. Our national network of operating centers processes over 17 billion pieces of mail annually. We provide mailers with end-of-end solutions from pick-up at their location to deliver into the postal system network, providing optimal postage savings. We will: • Provide the opportunity to grow and develop your career • Offer an inclusive environment that encourages diverse perspectives and ideas • Deliver challenging and unique opportunities to contribute to the success of a transforming organization • Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs) Pitney Bowes is an equal employment opportunity employer. All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link. Pitney Bowes (NYSE:PBI) is a technology-driven company that provides SaaS shipping solutions, mailing innovation, and financial services to clients around the world – including more than 90 percent of the Fortune 500. Small businesses to large enterprises, and government entities rely on Pitney Bowes to reduce the complexity of sending mail and parcels. Benefits Information Drivers Opportunities India Opportunities