Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role
We are looking for a Sr. Staff Site Reliability Engineer (Federal) to join our Government Cloud team. This is a fully onsite role based in Crystal City, Virginia, reporting to the Manager, Site Reliability Engineering. You will join the team responsible for building the world’s largest cloud security platform, enabling organizations worldwide to harness speed and agility. In this critical role, you will maintain our commitment to security by managing operations within classified environments, ensuring our multitenant architecture remains the leader in cloud security. What you’ll do (Role Expectations)
Manage operational tasks for products in US Government classified environments, including deployments, on-call duties, incident management, and participation in regular deployment syncs
Oversee all cloud infrastructure components such as AWS, private cloud environments, containers, and VMs to ensure stability and scalability
Develop scripts, containerized services, and monitoring mechanisms to automate operations tasks and minimize service disruption
Build new and enhance existing services within classified environments while driving DevOps best practices through documentation and escalation management
Provide 24x7 coverage including night and holiday shifts within a SCIF environment to support critical government missions
Who You Are (Success Profile)
You thrive in ambiguity. You’re comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. - You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. - You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. - You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. - You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications)
Active Secret Security Clearance with the ability to maintain it throughout employment
Bachelor’s degree in Computer Science or a related field with 7+ years of Site Reliability Engineering experience in both Operations and Engineering environments
Proficiency in Linux administration, network troubleshooting, and automation tools like Ansible and Terraform
Strong technical skills in Python coding and container-based architectures including AWS ECS and Kubernetes
Experience in monitoring activities such as vulnerability scanning, patch management, and reporting, with expertise in virtualization, web security, and networking protocols
What Will Make You Stand Out (Preferred Qualifications)
Experience working within air-gapped and classified environments managing monthly monitoring programs
Familiarity with High/Moderate FedRAMP authorization levels and compliance requirements
Possession of Information Assurance Technician Level 2 certification or Top Secret security clearance
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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
