Customer Account Specialist

Come join Analog Devices (ADI) – a place where Innovation meets Impact. For more than 55 years, Analog Devices has been inventing new breakthrough technologies that transform lives. At ADI you will work alongside the brightest minds to collaborate on solving complex problems that matter from autonomous vehicles, drones and factories to augmented reality and remote healthcare. ADI fosters a culture that focuses on employees through beneficial programs, aligned goals, continuous learning opportunities, and practices that create a more sustainable future. About Analog Devices Analog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X. Key Responsibilities: Deliver prompt and accurate responses to customer inquiries, ensuring a high level of service. Accurately capture and maintain customer demand in the system; manage order entry and updates with attention to detail. Support on-time delivery by proactively identifying and resolving supply gaps. Work independently while collaborating effectively with cross-functional teams to resolve customer concerns and escalate complex issues when necessary. Contribute to revenue growth through active involvement in demand forecasting, pricing strategies, and operational process improvements. Serve as a dependable and solutions-focused partner to both customers and the sales team. Participate in business reviews with internal and external stakeholders, providing insights and recommendations from a customer account management perspective. Provide data-driven analysis to empower the sales team with actionable insights that support revenue growth. Requirements: Bachelor's degree Excellent written and verbal communication skills in both Japanese and English Proficient in Microsoft Excel and PowerPoint. Ability to manage multiple priorities in a fast-paced environment. Note: This position is open only to candidates who already hold a valid working visa for Japan. Please be aware that our company does not provide visa sponsorship or support for visa acquisition. Preferred skills and experiences: At least 2 years of working experience, regardless of industry Japanese language proficiency: JLPT N1 or equivalent English language proficiency: TOEIC 860 or equivalent Please attach the following documents when you apply for this position: English Resume 日本語の履歴書 日本語の職務経歴書 For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group. Job Req Type: Graduate Job Required Travel: Yes, 10% of the time Analog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X. Come join ADI – a place where Innovation meets Impact. For more than 55 years, Analog Devices has been inventing new breakthrough technologies that transform lives. At ADI you will work alongside the brightest minds to collaborate on solving complex problems that matter from autonomous vehicles, drones and factories to augmented reality and remote healthcare. ADI fosters a culture that focuses on employees through beneficial programs, aligned goals, continuous learning opportunities, and practices that create a more sustainable future.