Be the subject matter authority on the full Verkada suite of products and offerings and provide expert-level service to customers during the post-sales process
Serve as the project management arm for customer accounts, ensuring successful deployments of Verkada products in the customer’s environment
Magnify the value of Verkada products for customers through configuring and fine-tuning product features, use cases, and analytics; provide vendor-led training to customers
Effectively serve as the technical voice to all levels of customer, from C-level executives to loss prevention managers and directors of IT
Work directly with your Global Services Manager and Sales Account Executives to develop services strategies and workflows for the customer, as well as participate in cross-selling and up-selling opportunities
Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings
Work closely with the Verkada sales community by running regular enablement sessions (team meetings, lunch-and-learns, new hire onboarding) to spread the VGS value proposition
Run the full outbound “triple sales” motion: rep, partner, and end customer. Attend necessary calls, meetings to move deals forward
What You Bring
7+ years of experience as a Sales Engineer, Technical Account Manager, or Professional Services Consultant with a proven track record of working with Fortune 500 companies
Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security, or similar field
Strong background in Computer Networking: HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, firewalls, and software systems
Outstanding written & verbal communication skills to efficiently articulate technical matters with customers and partners
Entrepreneurial and positive attitude with a strong desire to learn
Ability to adapt to an ever evolving workplace and company
Genuine excitement for software/hardware products, Cloud Security, and IoT devices
Travel up to 25%
Preferred Qualifications
Experience as a Sales Engineering Manager or Professional Services Manager
People management experience
Industry certifications such as AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+
Experience working with Linux systems
Previous startup experience
UK Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
Healthcare programs that can be tailored to meet the personal health and financial well-being needs. Premiums are 100% covered for the employee under most plans and 100% for family premiums
Private medical and dental coverage
Paid parental leave policy & fertility benefits
Retirement saving options
Time off to relax and recharge through our paid holidays, firmwide extended holidays, generous time off, and personal sick time
