Workplace Relations Investigations Manager

Better begins here Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop. The role: We're looking for an experienced Workplace Relations Investigations Manager to join Crown Resorts. Reporting to the Group GM – Workplace Relations, you'll be central to driving best practice ER case management across the Sydney, Melbourne & Perth properties, whilst setting the function up for success by creating up tools, templates and processes to enable effective and compliant operations. This career-defining opportunity will see you working in a highly regulated environment, across a diverse workforce, and offers the chance to make meaningful impact with dedicated, cross-functional teams. It's great role for someone who genuinely enjoys investigations and case management and wants to be a part of a large and complex organisation that's undergoing an exciting period of transformation. You'll be: Providing advice and review of recommendations for workplace investigation activities Providing recommendations to improve investigations knowledge & resolve identified issues Providing oversight of ER investigations and conducting QA reviews of ER‑led investigation files Developing tools and practices to ensure investigations are completed fairly and compliantly Owning the investigation frameworks and standards, whilst maintaining oversight of CoE investigation portfolio for governance, risk and reporting Conducting whistleblower and sensitive, high-risk or complex investigations The central point for all P&C Whistleblower cases, and the P&C representative at the Whistleblower committee Owning investigation frameworks, governance and standards Identifying systemic issues, investigation trends and repeat risk themes to mitigate risks to WR leadership You'll bring: 5+ years' experience in an Employee Relations leadership role Demonstrated experience leading complex workplace investigations in a regulated environment Ability to work with and upskill Line Managers to manage outcomes effectively Experience in planning and facilitating training and or workshops Analytical and commercial thinking, with strong stakeholder and client influence capability Agility and confidence working within ambiguous and reactive environments Strong communication, prioritisation and interpersonal skills On offer to you: Opportunity to be part of a high performing ER team, within an iconic brand Complimentary meals at our on-site staff restaurant + discounts at various F&B venues on property Generous accommodation discounts across Crown Resorts in Sydney, Melbourne & Perth Take part and be rewarded in Crown's group-wide recognition and awards program Opportunity to contribute to Crown's community, diversity & inclusion committees Access to discounts across health & wellbeing, novated leasing options & more On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers. Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you. Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. Our Talent Community is a place to stay connected with life at Crown Resorts. Register for access to curated career content and stay in the know on what's happening at Crown. We'll be in touch from time to time to share updates on events, new restaurant launches and popups, behind the scenes content, insider news, team stories, career tips and more. Stay connected as you explore career possibilities. You can expect better exposure, opportunities, experiences, and learning. It's a place where you can create joy for the people who visit us, the cities we live in and the teams we work with. Supported by your leader, you can enjoy a better balance in your lifestyle and feel a better you.