Visa Coordinator

Visa Requirement

Temple University, Japan Campus (TUJ) is able to sponsor a visa for this position. SALARY ＆ BENEFITS

Salary commensurate with experience. Eleven (11) days paid vacation in the first year, increasing to 20 days after 6 years of employment, plus 5 paid “personal and sick days” each year. In addition, approximately two weeks company-wide break over Christmas/New Year. Japanese social insurance and pension, commuting/telework allowance, a welfare-discount program membership, and retirement payment system. PRIMARY RESPONSIBILITIES

• Process student visa-related applications
• Assist students with extensions and status changes
• Assist students in complying with immigration and TUJ visa regulations
• Answer inquiries relating to visas and immigration-related matters
• Create and file immigration status reports
• Update the database with visa-related information
• Closely monitor for visa violations (registration check, landing permission expiration dates check, Job Hunting Visa related documents, etc.)
• Work with vendors who support the visa operation

Team Responsibilities

• Support New Student Welcome Week

• Assist with Student Activities

• Contribute to departmental initiatives and projects within OSSE

QUALIFICATIONS ＆ EXPERIENCE

• Bachelor's degree
• Minimum 3 years of professional work experience
• Fluency in both English (business level) and Japanese (JLPT N1）
• Ability to communicate effectively with immigration officers in Japanese (written and verbal) and with native English-speaking students
• Strong attention to detail, particularly in preparing official documentation
• Strong computer skills including database/CRM systems (Basic HTML or CSS knowledge a major plus) and Microsoft 365 (Teams, Forms and Power Automate)
• Proficiency in Microsoft Word and Excel (knowledge of VLOOKUP and other formulas is a plus)
• Well-organized and able to identify opportunities to improve processes
• Customer-oriented mindset and strong interpersonal skills
• Experience studying abroad and/or handling immigration and study abroad matters a plus