Posted May 22, 2026
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We are looking for a motivated and detail-oriented Junior ServiceNow Developer to join our growing ServiceNow team. This role is ideal for someone early in their ServiceNow career who is eager to develop strong technical skills, gain hands-on experience, and contribute to the delivery of high-quality platform solutions. You will support the design, development, and enhancement of ServiceNow applications and workflows across ITSM and other modules, working closely with senior developers, platform engineers, and administrators. This is a hands-on development role with a strong focus on learning, continuous improvement, and building capability within an enterprise ServiceNow environment. You will work under the guidance of the Platform Owner and senior technical team members to ensure solutions align with platform standards and best practices. ## Requirements
Some experience (commercial or academic) working with ServiceNow or similar ITSM platforms. - Basic understanding of ServiceNow architecture and modules (ITSM exposure desirable). - Familiarity with JavaScript fundamentals (or similar scripting/programming experience). - Exposure to REST APIs or integrations is beneficial but not essential. - Understanding of ITIL principles is advantageous. - Experience working in Agile teams is desirable. - Strong problem-solving mindset and willingness to learn. - Good communication skills and ability to work collaboratively in a team environment. ## Preferred Qualifications
ServiceNow Certified System Administrator (CSA) or working towards it. - Exposure to ServiceNow development training or certification pathways (CAD desirable long term). - ITIL Foundation certification (advantageous but not essential). ## Benefits
At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package:
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