Personal Lines Technical Assistant

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking Personal Lines Technical Assistant to join our growing team in Dedham, MA! The Personal Lines Technical Assistant provides administrative support and value-add services to Personal Lines Account Manager, Team Leaders and Producers. How You Will Contribute:  Enter endorsement items into the Agency Management System. Verify for accuracy and bill all endorsements received from carriers. Follow up on overdue items. Process all requests for vehicle changes; issue ID cards accordingly; issue binders for leased vehicle requests; issue forms and follow up. Data entry of all applicable underwriting information, correspondence or all other client/carrier pertinent information into the profit center management system as required. Assist other support staff and producers with any service related matters. Keep Personal Lines Leader apprised of any service issues or problems. Verify new policies for accuracy according to the policy checklist, bill policy accordingly, and mail the policy to the insured. Transpose all pertinent data from new and renewal policies into the agency management system and verify accuracy of info. Follow agency guidelines, policies and procedures. Promote teamwork, support, knowledge sharing and a positive attitude in the department and office. Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing. Attend meetings as required by the Profit Center Leader or Personal Lines Leader. Pursues a course of personal, professional development. Licenses & Certifications: Willingness to obtain Insurance Producer license in good standing (authorities in states needed to service the assigned book of business) Skills & Experience to be Successful: High school diploma or equivalent Proficient with MS Office Suite Proficient knowledge use of office equipment (including but not limited to copy machines, printers, faxes, binding machine, etc.) Exceptional telephone demeanor Ability to maintain a high level of confidentiality Pay Range $24 - $26 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world's largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater "WE"—never "me." While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. If you are an existing Brown & Brown teammate, please click here to apply to a job on our internal career site.