You will be responsible for enhancing Customer Experience by optimizing Supply Chain processes including Materials Management (MM), Warehouse Management (WM), and Transport Management (TM) as a Business Partner for the designated Region. Your core objective will be to drive customer satisfaction and market growth through improved logistics efficiency. **Key Responsibilities:**
Act as an owner and single point of contact for Customer Experience for the respective Region
Partner with the sales team and engage directly with customers to identify pain points in supply chain and service delivery
Define strategic initiatives for the region to sustainably resolve identified issues and meticulously execute to achieve the defined targets
Work collaboratively with central functions both supply chain and cross-functional teams to improve processes and achieve defined regional targets
Support and contribute to sales and operations planning processes in the region
Continuously assess current and future supply chain needs to align with evolving business demands
Act as a source of supply chain expertise for the sales leadership
**Qualifications Required:**
Engineering / MBA with overall Experience 8+ Years
Experience in supply chain and operations across different functions
Self-motivated and passionate to drive improvement projects
Systematic problem-solving and analytical thinking
Ability to balance strategic aspects and operational efficiency
Good negotiation, communication & interpersonal skills
Hilti, a global leader in providing tools, technologies, software, and services for the construction sector, offers a proud heritage and worldwide reputation for pioneering products and exceptional service. With over 33,000 employees in more than 120 countries, Hilti provides a great place for you to learn, grow, and carve out your career. You will have the opportunity to excel from day one with training, mentoring, and responsibility. There will be freedom to make an impact, work across functions and countries, and a clear path for rapid career growth. If you are looking to lead priorities in supply chain, warehouse, and transport management, directly shaping regional success, then this role as a Business Partner in Hilti's Local Logistics is ideal for you. Joining Hilti will provide you with mentorship and the opportunity to drive real impact in construction logistics. You will be responsible for enhancing Customer Experience by optimizing Supply Chain processes including Materials Management (MM), Warehouse Management (WM), and Transport Management (TM) as a Business Partner for the designated Region. Your core objective will be to drive customer satisfaction and market growth through improved logistics efficiency. **Key Responsibilities:**
Act as an owner and single point of contact for Customer Experience for the respective Region
Partner with the sales team and engage directly with customers to identify pain points in supply chain and service delivery
Define strategic initiatives for the region to sustainably resolve identified issues and meticulously execute to achieve the defined targets
Work collaboratively with central functions both supply chain and cross-functional teams to improve processes and achieve defined regional targets
Support and contribute to sales and operations planning processes in the region
Continuously assess current and future supply chain needs to align with evolving business demands
Act as a source of supply chain expertise for the sales leadership
**Qualifications Required:**
Engineering / MBA with overall Experience 8+ Years
Experience in supply chain and operations across different functions
Self-motivated and passionate to drive improvement projects
Systematic problem-solving and analytical thinking
Ability to balance strategic aspects and operational efficiency
Good negotiation, communication & interpersonal skills
Hilti, a global leader in providing tools, technologies, software, and services for the construction sector, offers a proud heritage and worldwide reputation for pioneering products and exceptional service. With over 33,000 employees in more than 120 countries, Hilti provides a great place for you to learn, grow, and carve out your career. You will have the opportunity to excel from day one with training, mentoring, and responsibility. There will be freedom to make an impact, work across functions and countries, and a clear path for rapid career growth. If you are looking to lead priorities in supply chain, warehouse, and transport management, directly shaping regional success, then this role as a Business Partner in Hilti's Local Logistics is ideal for you. Joining Hilti will provide you with mentorship and the opportunity to drive real impact in construction logistics.