Development Support: Tools

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar is on the lookout for a talented Development Support team member who passionate about supporting our game development teams and driving our tools technology forward. This is a full-time, permanent and in-office position based in Rockstar’s state-of-the-art game development studio in Edinburgh, Scotland. #### RESPONSIBILITIES

• Work within the Tools team primarily supporting our animators and environment artists with assistance and problem solving. - Gain an understanding of artist and animator workflows and how the data they produce translates into the game engine. - Diagnose exporter, data processing, and automation problems. - Handle incoming support requests directed towards the Tools team. - Escalate issues to Tools Leads and Tools Programmers where appropriate. - Communicate frequently reported support issues with Tools Leads. #### REQUIREMENTS

• 1+ year experience working in the games industry, software development or related field in a support role. - Strong communication and interpersonal skills. - Experience with task and bug tracking software such as JIRA. - An eagerness to learn new workflows and software tools. - Excellent team working skills both in person and remotely. - Ability to work within a schedule and deliver effectively to deadlines.