Pre-Sales Solution Engineer - Europe
Posted May 22, 2026
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Solutions Engineer, you are the technical and consultative partner to the New Business and Account Management teams - enabling large customers to understand and realize the value of Trustpilot’s platform during the sales process. You move beyond tactical support to become a trusted advisor, bridging technology and business outcomes to ensure every deal is both commercially and technically sound. Your mission is to architect technical success by translating complex customer needs into tailored solutions, designing scalable integration approaches, and delivering the technical credibility that drives confidence and conversion. This is a high-impact, customer-facing role where success is measured by deal conversion rates, technical win rates, and the quality of handover to implementation. This position can be held in either our Amsterdam, Hamburg or Copenhagen. What you'll be doing:
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Partner with Enterprise Account Executives to uncover deep customer needs, system environments, and complex integration requirements. - Develop clear, scalable solutions that meet business objectives and align with technical feasibility. - Deliver tailored demos and presentations that articulate Trustpilot’s value, flexibility, and ROI to technical and non-technical stakeholders. - Lead and support pilot programs to validate functionality, integration, and measurable impact prior to contract signature. - Act as a trusted advisor throughout the sales cycle, proactively resolving technical blockers and answering complex system questions. - Work closely with Product, Engineering, and Implementation teams to ensure solution integrity and a seamless transition post-sale. - Maintain accurate documentation for proposed solutions and specific integration requirements to ensure long-term customer success. - Capture recurring customer feedback and technical insights to inform global product development and roadmap prioritization.