Workday Functional Specialist

IAG GBS Poland sp. z o.o.Full time IAG GBS (Global Business Services) a part of International Airlines Group (IAG). IAG is one of the world's largest airline groups with 600+ aircraft carrying more than 122 million customers to 260 destinations across 91 countries each year. IAG brings together leading airline brands Aer Lingus, British Airways, Iberia, Level, Vueling. These are supported by IAG Loyalty that spans all its airlines and beyond, offering the global currency Avios and including BA Holidays, and IAG Cargo which delivers vital goods and produce around the world. These businesses are complementary to its core airline businesses. As the first airline group globally to commit to net zero by 2050, sustainability is a core part of IAG's strategy. IAG GBS drives efficiency and simplicity in providing centralised solutions in Finance Operations, Financial Planning and Analysis, Tax, Treasury, Audit and Airline services across IAG. We are headquartered in Kraków. Purpose of the role The Workday Functional Specialist will support configuration, maintenance, and optimisation of Workday HCM modules. Acting as a subject matter expert, the role ensures HR processes are streamlined, compliant, and aligned with organisational objectives. Responsibilities Accountabilities Configuration & Maintenance Configure Workday business processes, security roles, and functional areas (HCM, Compensation, Absence, Advanced Compensation, Help, Security, Recruitment, and all the future ones). Implement new features and enhancements following Workday releases. Perform data quality checks and cleansing. Data mass upload to support ongoing processes. Functional Support Analyse business requirements and translate them into Workday solutions. Provide functional requirements and complete configuration workbooks. Validate data during conversion and post-load activities. Advisory Testing & Deployment Develop and execute test scenarios. Participate in end-to-end testing and troubleshooting. Support integrations with third-party systems. Training & Documentation Create user guides and training materials and knowledge articles Deliver training sessions to all the end-users in respective functional areas. Support Newsletter creation – knowledge sharing Advisory to P&C teams Continuous Improvement Proactively identify opportunities for process optimisation and automation. Champion adoption of Workday best practices. The role holder will be expected to manage relationships with a wide spectrum of internal customers, including all levels of managers and leaders within IAG GBS, IAG Transform and IAG, as well as partners from Operating Companies (OpCos). External: External providers Consulting partners Internal: People & Culture Team members from all IAG GBS/ IAG Transform locations Finance Team Function's Directors Managers & Senior Managers Counterparts from other OpCos Required Skills, Qualifications & Experience: Qualifications Certifications in Workday modules: HCM, Advanced Compensation, Absence, Compensation Other Certification is a nice to have Basic knowledge of Workday Reporting and Analytics Skills Proven experience as a Workday Functional Analyst or Consultant. Strong knowledge of Workday HCM, Help, Advanced Compensation, Absence, Compensation modules and business process configuration. Willingness to learn and operate with other modules of Workday like Recruitment, LMS, Talent Familiarity with integrations and reporting tools. Excellent analytical and problem-solving skills. Ability to communicate effectively and train users. Understanding of business environment complexity and ability to transfer the knowledge into practice. Advanced organizational skills with the ability to handle multiple assignments and manage time effectively. Dealing with ambiguity and changing priorities. Written and verbal communication skills. Advanced English. HR Knowledge. Understanding of agile working approach. Quick self-learning abilities. Experience Working in a global, multi-function organization, preferably Workday Inc. Working in an environment of change involving people, process and policy Previous involvement in global Workday implementations Previous involvement in Workday modules configuration (Absence, HCM, Advanced Compensation, Help) HR background What we offer: The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. IAG GBS (Global Business Services) is part of International Airlines Group (IAG), one of the world's leading airline groups, and the parent company of airline brands including British Airways, Iberia, Vueling, Aer Lingus, and LEVEL. IAG's business model is unique. It is based on a light structure at the centre, with agile, empowered, and focused airline operating companies accountable for results, and a central platform providing a competitive advantage through scale and world-class expertise. As a key part of this central platform, we drive innovation, efficiency and simplicity across finance, procurement, technology, airline services, and group-wide systems across IAG. We are a knowledge-creation organisation, and we enable the Group to be at the forefront of innovation and sustainability, driving the future of the aviation industry.