Role Overview

We’re hiring a Head of Field Engineering at Oumi to build and lead the customer-facing technical function that bridges Oumi’s platform, product, and research capabilities with customer outcomes. This leader will own the strategy and execution for field engineering across the customer lifecycle, from technical discovery and solution design through proof of concept, deployment, onboarding, and expansion. This is a highly cross-functional role for someone who combines strong technical depth in AI/ML systems with a track record of leading customer-facing technical teams. You will partner closely with Sales, Product, Research, and Engineering to help customers successfully adopt Oumi, shape technical strategy in the field, and build the team, processes, and playbooks that scale. The ideal candidate has experience leading or working closely with sales engineering, applied AI, forward-deployed engineering, solutions architecture, or field engineering teams in fast-moving technical environments. # You will:

Build and lead the field engineering function: Define the vision, operating model, and roadmap for Oumi’s field engineering organization, including hiring, mentoring, and scaling a high-performing team. Own technical customer engagement: Partner with customers across the pre-sales and post-sales lifecycle, from technical qualification and solution architecture to proofs of concept, deployment, and long-term success. Lead applied AI work: Guide customers in designing, training, and deploying custom models using Oumi’s platform, including data preparation, model training, fine-tuning, evaluation, and production deployment. Serve as a strategic technical partner to GTM leadership, helping shape deal strategy, remove technical blockers, and improve conversion, expansion, and customer satisfaction. Build strong feedback loops between customers and Oumi’s Product, Research, and Engineering teams to influence roadmap, prioritization, and platform improvements. Develop the technical demos, implementation patterns, enablement materials, and best practices that help both customers and internal teams succeed. Act as a senior technical ambassador in customer meetings, executive conversations, strategic accounts, and community or partner engagements. #