Handle day-to-day administrative tasks including filing, data entry, and correspondence
Prepare and process inspection-related documents, certificates and reports for palm oil. - Assist in coordinating inspection schedules with surveyors, clients and third parties. - Maintain proper records of shipments, testing and certification documents. - Monitor incoming and outgoing communications (emails, calls, letters) and respond promptly. REQUIRED KNOWLEDGE AND WORK EXPERIENCE
Essential
Communication: Good interpersonal skills, able to communicate both verbally and in writing and liaise professionally at all levels within the company, both UK and overseas. - A team player with dignity and due respect for fellow colleagues. - A good understanding of quality of service and appreciation of factors involved in delivering a quality service. - Excellent organisation and time-management skills with a good attention to detail and accuracy. - IT Literate: Competence with standard Microsoft software packages and competent in preparing management information and reports. - A proactive approach working from your own initiative. - Previous working experience in client service/management is preferred
Undergraduate degree in any field
Experience within Testing, Inspection and Certification (TIC) industry, specifically focused on agricultural commodities and global trading standards
Required Competencies
Proactive approach to first class customer service delivery
Inquisitive / willingness to learn and develop skills and knowledge
Excellent communicator at all levels
Willingness to go the extra mile in order to maintain service delivery and client satisfaction
Ability to work independently and as part of a wider team in order to fulfil customer and business expectations
Required Languages
English & Bahasa (in business proficiency level for written and verbal communication)
BENEFITS
We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.