Empowering our global workforce to power the future of trade.
The opportunity:
Our People Operations team is the backbone of Flexport's employee experience, ensuring every team member feels supported and empowered. As a People Operations Coordinator at our Lewisville Fulfillment Center, you'll be a key point of contact for our on-site workforce, working closely with employees, managers, and the broader People team. You'll directly contribute to a seamless employee journey, from onboarding to daily support, managing critical HR processes like timekeeping and general inquiries. This role offers a unique opportunity to shape the day-to-day experience of our operational teams, solving challenges with empathy and precision in a dynamic, rapidly growing environment. You will:
Provide essential Tier 1 support for all people-related inquiries at the Lewisville Fulfillment Center, ensuring timely and accurate resolution. - Manage and process employee lifecycle events, including onboarding, training logistics, and offboarding procedures. - Administer time and attendance records, processing timesheet adjustments using physical timeclocks and HRIS software. - Maintain accurate employee data and ensure compliance with all internal policies and external regulations. - Collaborate with People Partners and other HR specialists to escalate complex issues and improve operational workflows. You should have:
1+ year of experience in a People Operations, HR Coordinator, or similar administrative support role. - The ability to work a Back Half schedule (Wed-Sat 10:30am-8:30pm )
Proficiency with HRIS systems and timekeeping software. - Demonstrated ability to manage high-volume inquiries with strong attention to detail and accuracy. - Excellent communication and interpersonal skills, with a proven ability to build trust and rapport. - A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. You will get:
A global role in a company that's transforming a trillion-dollar industry. - Opportunities for career growth and professional development in a fast-paced environment. - A supportive team culture that values collaboration, innovation, and direct feedback. - Competitive compensation, comprehensive benefits, and a commitment to work-life balance. #LI-onsite
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