Orchestra is a strategic communications and marketing company built for today’s complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from the highest level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more. Made up of leading firms BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for communications professionals, and Versus Media Group, a strategy-first political media team. Learn more at www.orchestraco.com. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow.
ABOUT THE ROLE
Orchestra is seeking an Account Supervisor to join our Integrated Marketing Channels team. This role will lead and support impact, corporate, and consumer clients, ranging from startups and VC-backed companies to nonprofits and advocacy organizations. The ideal candidate is comfortable working across industries and client categories, brings a strategic mindset, and demonstrates success managing integrated cross-channel campaigns across email, web, and social media. This person will serve as a day-to-day client lead while partnering closely with internal creative, brand, production, and influencer teams to deliver thoughtful, high-performing work. Role location: This role will ideally be based in one of our offices (3 days per week in New York, N.Y., Washington, D.C., Boston, M.A., Seattle, W.A., Miami, F.L., Los Angeles, C.A.), or can be fully remote with occasional travel. ACCOUNTABILITIES & QUALIFICATIONS
As an Account Supervisor, you will:
Serve as the day-to-day lead across multiple client accounts, managing timelines, deliverables, and client communications
Lead creation and execution of integrated cross-channel campaigns spanning email, social media, influencer partnerships, digital activations, and more
Drive strategic client recommendations informed by audience insights, campaign goals, and platform best practices
Oversee campaign execution from planning through launch, ensuring quality control, consistency, and strong performance across channels
Review, edit, and QA client-facing materials including email copy, social content, campaign assets, and reporting deliverables
Monitor campaign performance and synthesize insights into actionable recommendations for clients and internal stakeholders
Adapt responsibilities and lead across evolving client needs, team priorities, and new business opportunities
Essential skills:
5–7+ years of experience in digital marketing or communications, ideally in an agency environment
Demonstrated experience developing and leading integrated digital campaigns across email and social channels
Strong understanding of email marketing strategy, audience segmentation, content development, and performance optimization
Familiarity with email and CRM platforms such as Salesforce, Mailchimp, Action Network, or EveryAction
Excellent client management skills with the ability to confidently lead day-to-day communications and build trusted relationships
Experience managing social media strategy and content development, with exposure to influencer or creator partnerships
Strong organizational and project management skills, with the ability to manage multiple clients, deadlines, and competing priorities simultaneously
Exceptional writing, editing, and QA skills, with a sharp eye for voice, tone, and detail
Strategic thinker who understands how digital channels contribute to broader brand, communications, and business goals
WORKING AT ORCHESTRA
Salary range (commensurate with experience and skills): $85,000–$100,000
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Orchestra is the first communications company built for today’s media landscape. Since 2022, it’s acquired nine firms, including: BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for communication professionals. Learn more at: www.orchestraco.com. To ensure that applicants are matched with the job that best suits their qualifications and interests, information that you submit may be shared with our network agencies.By providing your information, you are consenting to allow us and our subsidiaries to keep your information on file and to contact you regarding job opportunities, recruitment events and other related updates.
