Data Center Critical Facilities Engineer

Who are we? Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you—because when you feel valued, you're empowered to do your best work. Job Summary Data Center Critical Facilities Engineer operates, manage, maintains, and repair HVAC (heating, ventilation, and air-conditioning) systems, critical and non-critical Power systems, plumbing, fire control and suppression, roofing system, exterior grounds and perform all related vendor support is a mission critical environment. This fast-paced role supports the overall functioning of the Data Center by focusing on maintaining and improving the facility's critical infrastructure. This includes all regular schedule maintenance and ad-hoc repairs/ troubleshooting. Responsibilities Facility/Infrastructure Maintenance Performs site inspections and monitors the building and Data Center alarms Performs preventative maintenance on site infrastructure (e.g. maintenance of primary infrastructures), or manages vendors Assists more senior staff in repairs and corrective maintenance Performing site rounds on all critical areas and systems Site Administration Maintains notes and records of activity fulfillment in the ticketing system Completion of site logs and data gathering for permits, such as MOPs and script members Closing of preventive maintenance work orders and filing of service reports Customer Management Perform site capacity audits and completes basic work requests and circuit installations/ terminations Supports customer satisfaction with timely adherence to following basic order execution requirements Delivers quality customer service experience when interfacing with customers. Incident Management Assists more senior staff with responding to all on-site incidents and acts as directed Will be the primary responders to any incidents Perform the necessary escalation to duty Engineer and Manager Assist duty Engineers for the resolution of the incident Collaboration Provides assistance to department during routine maintenance activities Supports fulfillment of projects under close supervision. Qualifications 1+ years of experience in critical facility engineering, electrical maintenance, or a similar role within a data center or critical infrastructure environment preferred At least a Higher Nitec/Diploma in an Engineering field required Able to handle heavy loads and able to perform hands-on activities in tight spaces Ability to support 24x7 operations and requires flexibility to work assigned shifts, including after-hours, weekends, and public holidays. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. We use artificial intelligence in our hiring process. Learn more here. This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization. Equal Employment Opportunity: Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. (US Applicants) Please click here to see the "Know Your Rights: Workplace Discrimination is Illegal" poster and supplement. Please click here to see our EEO Policy Statement. Please click here to see our Pay Transparency Policy Statement. Equinix participates in E-Verify. 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