Define the architecture for Tide’s agentic platform
Drive the design of shared services such as context APIs, tool layers, policy controls, and auditability
Partner with product, data, security, and engineering teams to turn use cases into reusable platform capabilities
Set standards for reliability, safety, scalability, and developer experience
Provide technical leadership across teams and unblock critical decisions
Implement cost-management and routing logic to optimize LLM spend across different providers
Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories
WHAT WE ARE LOOKING FOR
Deep experience building platform or infrastructure systems at scale
Strong judgement across APIs, distributed systems, data, and cloud-native architecture
Track record of leading complex cross-team technical problems
Experience integrating third-party platforms without losing control of core architecture
Strong understanding of reliability, security, and observability
Experience with AI platform components is valuable, but not essential
Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is highly desirable
WHY THIS ROLE MATTERS
This role will help determine whether Tide builds isolated AI pilots or a reusable platform that compounds value across productivity, risk, and connectivity. ### OUR TECH STACK:
Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
Docker, Terraform, EKS used by the Cloud team to run the platform
DataDog and Rollbar to keep it running
GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
Angular 2+ with ngrx on Web, Flutter for the Mobile App
Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management
WHAT YOU’LL GET IN RETURN:
Our location-specific employee benefits are designed to cater to the unique needs of Tideans:
Remote first
25 days of paid annual leave
3 paid days off for volunteering or L&D activities
Private Health Insurance
Mental Health Support Platform
FitPass
Family and friendly leave (according to statutory)
Personal L&D budget
Share Options
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model thatsupports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. ### TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
Disclaimer
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:
Tide does not charge any fees at any stage of the recruitment process.
All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
Communication from Tide will only come from an official @tide*.co** email address.*
Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance withTide's Recruitment Privacy Notice.**
