Senior UX Designer, Amazon Fulfillment Technologies

Want to help scale Amazon’s global fulfillment workforce, supporting them with efficient, engaging, and empowering user experiences while keeping them safe and happy? Join the Amazon Fulfillment Technologies Experience Design team (AFT-XD). We are seeking a Senior UX Designer who is passionate about the intersection of the physical and virtual worlds, reaching beyond what is shown on a screen to include the physical environment, building layout, equipment, work processes – anything and everything that impacts how work inside our fulfillment centers gets done. The ideal candidate will be a problem-solver, self-learner, and self-starter who looks around corners to identify user problems and needs, proactively initiates the design process, delivers user-centric design, and influences stakeholders to positively impact experiences within Amazon’s global fulfillment network. You will create solutions that scale, utilizing multiple tools and techniques to communicate your ideas. As a Senior UX Designer, you will work alongside a cross-functional team of designers, product managers, and engineers to invent solutions that improve the safety, productivity, and engagement of 1M+ Amazon associates who work in Amazon’s fulfillment network worldwide. You will own and drive the user experience from a global perspective and participate in research studies to deliver simple, elegant, and highly functional designs. You will help build relationships across teams and countries, promote collaboration and efficiency, and raise the user experience bar to improve the lives of our fulfillment center team members and ultimately deliver smiles to Amazon customers. What can we offer you in return? You will be part of a growing team that will support, challenge, and inspire you every day. AFT-XD is a multidisciplinary team of designers, researchers, front-end engineers, design technologists, and program managers who shape and simplify the fulfillment center experience through a human-centered design process. Our experiences are offered on a range of devices that evolve as rapidly as our operations do. You will work on complex, strategic products that rethink how fulfillment centers work. You will also have a voice in defining and choosing projects where you think design can have most impact. In addition, you will be able to grow in this role. Your fellow designers, user researchers, design technologists, and front-end engineers on our team (and in the larger Amazon design community) will provide you with support and mentorship. We invest in our team members to help them build their unique careers. Key job responsibilities