Integration Engineer (SDK)

Why Bureau?

Bureau is building the infrastructure that makes digital identities and transactions safe and trustworthy for billions of people. The mission is big, the problems are complex, and the impact is real. We hire people who want that level of responsibility. People who move fast, build systems from scratch, and care deeply about turning strategy into execution. If you want predictability or narrow scope, this won't be your place. If you want to shape how a scaling global company operates—keep reading. About the Role - Integration Engineer

Are you passionate about solving complex technical challenges? Join our team as an SDK Integration Engineer and be at the forefront of our clients' success. In this role, you will serve as the technical bridge between our SDK products and our clients, guiding external development teams through seamless Web and Mobile SDK integrations. You will collaborate with cross-functional teams—including Core Engineering, Product, Sales, and Solutions—to ensure a frictionless customer experience. What you’ll be doing

• Integration Support: Lead the resolution of SDK integration queries, acting as the primary technical contact and subject matter expert for customers. - Customer Experience: Elevate Customer satisfaction through proactive onboarding support, architectural guidance, and quick resolution of integration blockers. - Diagnose complex implementation issues by debugging client code, analyzing network requests, and reviewing SDK behavior across Web and Mobile platforms. - Work closely with SDK Engineering and Product teams to channel feedback, report bugs, and advocate for SDK usability and performance improvements. - Partner with pre-sales and onboarding teams to provide technical demonstrations, feasibility assessments, and best practices for integrating our SDKs into diverse technology stacks. - Create, maintain, and enhance comprehensive SDK documentation, integration guides, code snippets, and fully functional sample applications (via GitHub) to streamline client onboarding. - Build and maintain internal tools, scripts, and automated workflows to validate client implementations, scale support operations, and reduce time-to-resolution. - Utilize advanced analytics and monitoring tools to proactively detect emerging platform issues, identify systemic integration trends, and optimize our self-service developer portals. - Contribute to strategic technical projects that enhance the overall customer journey and add value to the organization's API/SDK ecosystem.