Master Trainer – Sales Capability Building

Position Title: Master Trainer – Sales Capability Development Location: Remote Business Unit: ICX Enablement About the Role We are looking for a Master Trainer – Sales Capability Building to help our sellers and advisors build confidence, strengthen customer conversations, and improve business impact. In this role, you will design and deliver engaging learning experiences that help teams grow consultative selling skills, communicate value clearly, and create stronger customer relationships. You will partner across Sales, Product Marketing, Support, and Enablement teams to create scalable programs that improve seller performance across regions and experience levels. This role combines facilitation expertise, commercial understanding, storytelling, and modern AI-enabled learning approaches. If you are passionate about coaching people, building high-impact learning experiences, and helping teams succeed in a fast-changing technology environment, we would love to hear from you. What You'll Do Design and Deliver Sales Learning Programs Create and facilitate engaging instructor-led, virtual, and blended learning experiences focused on: Consultative and value-based selling Expansion selling and customer acquisition Customer conversation excellence New user growth and adoption Lead interactive workshops using storytelling, simulations, role plays, and customer-based scenarios. Build practical learning journeys that improve seller readiness, confidence, and execution. Adapt programs for different regions, business priorities, and learner needs. Strengthen Sales Messaging and Reinforcement Coach sellers and advisors on engaging effectively with business and creative decision-makers. Develop sales enablement assets including: Discovery frameworks Talk tracks Objection-handling guides Call preparation tools Build reinforcement strategies that improve learning retention and field adoption. Partner with frontline managers to integrate coaching into everyday workflows. Drive AI-Enabled Learning Innovation Use AI-powered tools to create personalized and adaptive learning experiences. Explore innovative learning formats including simulations, conversational AI, and digital practice environments. Apply learning analytics and feedback insights to improve program quality and learner outcomes. Support adoption of enablement platforms, AI copilots, and modern learning technologies. Collaborate Across Teams Partner with Sales, Product Marketing, Support, and Instructional Design teams to align enablement programs with business priorities. Ensure learning content reflects current Adobe solutions, customer trends, and industry insights. Contribute to a culture of continuous learning, experimentation, and knowledge sharing. What You'll Bring Experience 5+ years of experience in sales enablement, capability building, learning and development, or sales training within the technology or SaaS industry. 2+ years of customer-facing sales experience. Experience facilitating engaging learning experiences for sales or customer-facing teams. Experience designing scenario-based learning programs using simulations, storytelling, and role-play activities. Familiarity with AI-enabled learning tools, LMS platforms, reinforcement solutions, or conversational AI technologies. Skills Strong facilitation, coaching, communication, and storytelling skills. Ability to translate business value into clear and compelling customer conversations. Strong collaboration and leadership management skills. Comfort using learning analytics, dashboards, and performance insights to improve outcomes. Ability to manage multiple projects in a fast-paced environment. Growth mindset with curiosity about emerging learning technologies and AI-enabled enablement. Education Bachelor's or postgraduate degree in Business Administration, Technology, Computer Applications, Strategy, Learning, or a related field. Preferred Qualifications Certifications in sales training, adult learning, AI for learning and development, digital learning, or learning analytics. Experience working with global or distributed teams. About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let's Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience. 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If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.