Sr Systems Engineer

•: Senior Systems Engineer Job Duties and Responsibilities: Perform application installations, upgrades, and product maintenance for existing customers. Troubleshoot application upgrade issues, problem analysis, diagnosis and remediation including critical events. Create and maintain upgrade-documentation and processes. Build strong positive relationships with the customer and project team members. Planning, prioritizing, and executing assignments within deadlines. Coordinates and drives compliance with change control policies and processes. Knowledge, Skills and Abilities The following skills or knowledge are beneficial to the success of this role: Strong Knowledge and experience with Windows operating systems and SQL Server (including Windows / SQL permissions, Windows Clustering, SQL Server AlwaysOn, Powershell scripting and SQL code / queries). Familiarity with PowerShell and writing scripts to perform application installs / uninstalls. Excellent communication skills. Strong problem solving skills. Well organized, detail oriented, self starter, able to work independently. Working knowledge of Azure services , IIS , Citrix and DB . Must demonstrate the ability to learn and communicate new technologies. Knowledge of the software and hardware implementation methodology. Ability to identify best solutions to discovered problems or deficiencies. Education: BA or BS degree in computer science, engineering, information systems/technology, and/or other relevant combination of training and work experience. Microsoft AZ-900 Certification is recommended. Requirements Ability to communicate with all levels of staff and management. Ability to explain technical terms to non-technical individuals. Ability to prioritize tasks, time management, professional conduct while representing team Will be working in a Squad model, rotation shifts require nighttime work at times to perform application upgrades in a production environment. Experience: Typically requires a minimum of 2 to 3 years of related experience. A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we're driving a new era of healthcare. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com To learn more, visit www.alterahealth.com. Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.