Senior Associate, Procurement Operations Center

At Genmab, we are dedicated to building extra[not]ordinary® futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines® that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The Role As an Associate in the Procurement Operations Center, you will play a key role in ensuring efficient, accurate, and compliant procurement processes across the organization. This position supports the full Source-to-Pay (S2P) lifecycle, including purchase order management, system oversight, and issue resolution. You will collaborate closely with internal stakeholders, Finance, Accounts Payable, and suppliers to drive operational excellence and support procurement transformation initiatives. Key Responsibilities Oversee complex PO processes and troubleshoot discrepancies (e.g., price mismatches, GR issues). Act as subject matter expert for PR/PO workflows and system integrations. Support continuous improvement initiatives and process optimization. Collaborate with Finance and AP to resolve escalated issues. Train business in the new way of working Train junior team members and provide guidance on best practices. Purchase Order & Requisition Management Create, modify, and close Purchase Orders (POs) in SAP and related ERP systems for Goods and Services Including logistics, planning and stock management for lab consumables in NL Ensure PO accuracy and compliance with procurement policies. Monitor approval flows and follow up on goods receipt and delivery timelines. Identify and correct errors (e.g., incorrect GR flags). Assist with Master Data creation and update requests (via BIZAGI into SAP) Stakeholder & Supplier Support Serve as first-line support for procurement-related inquiries. Coordinate communication between Line of Business (LoB), Accounts Payable, and suppliers. Resolve issues such as price discrepancies and PO errors. System & Process Oversight Monitor procurement inboxes and approval queues. Maintain dashboards (e.g., Power BI) and assist with analytics as needed Act as a champion for Source-to-Pay processes, raising issues to Finance COE and Finance IT. Documentation & Compliance Maintain accurate records for audits and internal controls. Support internal audit reviews and process documentation. Contribute to user acceptance testing (UAT) and process guideline creation. Requirements Education Bachelor's degree in Supply Chain Management, Procurement, Business Administration, Finance, Accounting, or a related field. Experience 3–5+ years of experience in Procurement Operations, Source-to-Pay (S2P), Procure-to-Pay (P2P), Purchasing, or Shared Services environments. Hands-on experience managing Purchase Requisitions (PRs) and Purchase Orders (POs) in SAP or similar ERP systems. Experience collaborating with Finance, Accounts Payable (AP), suppliers, and business stakeholders. Experience supporting procurement process improvements, system implementations, or transformation projects. Exposure to audit support, compliance requirements, and process documentation. Technical Skills Strong SAP procurement module knowledge (PR, PO, Goods Receipt, Vendor Master Data). Understanding of Source-to-Pay (S2P) and Procure-to-Pay (P2P) processes. Experience troubleshooting procurement issues such as price mismatches, Goods Receipt discrepancies, PO errors, and approval workflow issues. Knowledge of master data management processes. Familiarity with workflow tools such as Bizagi is an advantage. Functional Competencies Ability to act as a Subject Matter Expert (SME) for procurement operations and PR/PO workflows. Strong stakeholder management and customer service skills. Ability to train business users and coach junior team members. Experience managing procurement inboxes, approval queues, and escalated issues. Understanding of procurement compliance, internal controls, and audit requirements. Soft Skills Excellent problem-solving and analytical skills. Strong attention to detail and accuracy. Effective communication and collaboration skills. Ability to prioritize multiple tasks in a fast-paced environment. Continuous improvement mindset with a focus on operational excellence. Proactive and service-oriented approach. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, or highly regulated industries. Experience supporting logistics, inventory planning, or stock management. Participation in User Acceptance Testing (UAT) and process documentation activities. For US based candidates, the proposed salary band for this position is as follows: $74,560.00---$111,840.00 The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as discretionary bonuses and long-term incentives. When you join Genmab, you're joining a culture that supports your physical, financial, social, and emotional wellness. Within the first year, regular full-time U.S. employees are eligible for: 401(k) Plan: 100% match on the first 6% of contributions Health Benefits: Two medical plan options (including HDHP with HSA), dental, and vision insurance Voluntary Plans: Critical illness, accident, and hospital indemnity insurance Time Off: Paid vacation, sick leave, holidays, and 12 weeks of discretionary paid parental leave Support Resources: Access to child and adult backup care, family support programs, financial wellness tools, and emotional well-being support Additional Perks: Commuter benefits, tuition reimbursement, and a Lifestyle Spending Account for wellness and personal expenses About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO®) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com). Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract. Genmab is an international biotechnology company with a core purpose guiding its unstoppable team to strive towards improving the lives of patients through innovative and differentiated antibody therapeutics. For more than 20 years, its passionate, innovative and collaborative team has invented next-generation antibody technology platforms and leveraged translational research and data sciences, which has resulted in a proprietary pipeline including bispecific T-cell engagers, next-generation immune checkpoint modulators, effector function enhanced antibodies and antibody-drug conjugates. To help develop and deliver novel antibody therapies to patients, Genmab has formed 20+ strategic partnerships with biotechnology and pharmaceutical companies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO™) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with locations in Utrecht, the Netherlands, Princeton, New Jersey, U.S. and Tokyo, Japan.