Senior QA Analyst

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Tester is responsible for developing and executing test plans, scripts, and scenarios to ensure the quality of software solutions. This role will work closely with other teams such as development, product management, operations, customer service and support to ensure that all aspects of the solution are tested thoroughly. The Senior Tester should be able to identify potential issues in a timely manner and provide feedback on how they can be addressed. What you'll do Develops comprehensive test plans based on requirements documents or user stories provided by product owners or stakeholders. Executes tests using manual or automated methods according to established standards and procedures. Documents results of testing activities including defects found during testing cycles. Analyses system performance metrics against expected outcomes in order to identify areas for improvement in the software solution. Collaborates with other teams such as development, product management, operations, customer service and support in order to ensure successful implementation of new features or changes within existing products/solutions. Monitors bug reports from customers/users in order to prioritise defect resolution efforts accordingly. Provides technical guidance and mentorship to junior testers when needed What you'll bring Proven hands-on experience in coaching and mentoring squad members engaged in testing activities. Proven Ability to perform API testing using Postman for GraphQL Experience in running automation regression tests regularly for all releases. Experience in conducting root cause analysis of bugs using Application logs and contributing to their timely resolution. Experience executing web-responsive journey testing via BrowserStack App Live. Experienced in accessibility testing using VoiceOver and Evinced tool. Team overview Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you'll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You'll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That's not all. You'll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: Sky Q, for the TV you love all in one place. The magic of Sky Glass at an exclusive rate. A generous pension package. Private healthcare. Discounted mobile and broadband. A wide range of Sky VIP rewards and experiences. Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Our Leeds city centre tech hub is within walking distance of Leeds train station and on local transport links to the wider Leeds area. A recent modern redesign provides a bespoke space for hybrid working teams, with an in-office subsidised cafe / restaurant and a mix of focus and recreation areas. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. A JOB YOU LOVE TO TALK ABOUT Want to do the best work of your life? 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