Payroll Analyst

The Payroll Analyst is a key role within the JD North America People Regional Business Services model. The Regional Business Services function holds the responsibility for support to all US businesses within the JD Group, including JD Sports, Finish Line, Finish Line Macy's, Shoe Palace, Nice Kicks, Downtown Locker Room (DTLR), and Hibbett. This position processes bi-weekly and weekly payroll for Corporate, Store, Customer Care and Distribution Center employees, ensuring payroll is accurate and completed in a timely manner. Key responsibilities include: Completes all Workday specific payroll processing steps through settlement and funding with ADP. Serves as the primary point of contact for all employee populations supporting payroll questions and inquiries. Respond to employee inquiries about pay related issues with utmost urgency, exhibiting a patient, service oriented, employee experience based mindset. Communicates via email, phone and ticketing system in a clear manner to most efficiently resolve issues. Process payroll input integrations. Troubleshoots issues that arise during payroll processing. Process off-cycle payments. Achieves individual and team KPIs/SLAs as defined by Payroll leadership Work closely with People Business Partners and business leadership to process immediate pay in required states (ie final pay). Process ad hoc/one time payments like severances, contest bonuses, etc. Supports data preparation for audits, reporting, or other internal needs. Resolves direct deposit rejects. Supports programs & executes tasks related to Daily Pay, Pay Card management, and ADP wage payments Partner with Manager and other team members to complete reconciliations Have a working knowledge of benefit plans, policies and procedures that tie to pay; works cross-functionally with compensation and other teams that also play a role in employee pay. Additional duties and projects as required Required Education and/or Experience At least 2 - 4 years of experience in multi-state payroll processing preferably in retail; or equivalent combination of education and experience. Experience in customer service roles and high volume payroll environments is a plus. Workday experience is a plus. Required Computer and/or Technical Skills Should have basic to intermediate knowledge and abilities with Microsoft Suite and Google Suite. Have strong knowledge of payroll processing and experience/abilities with Payroll systems & providers, HCM systems, and ticketing systems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Have extreme dependability in attendance due to payroll schedule. Have ability to work overtime when major issues or discrepancies occur. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sit for more than 6 hours per shift Use hands to finger, handle and feel Reach with hands and arms Talk and/or hear Walk or move from one location to another regularly Periodically may need to climb, balance, stoop, kneel, or crouch Lift and/or move up to 10 pounds regularly and up to 50 pounds occasionally Punctuality and regular attendance consistent with the company's policies are required for the position. Average work week is 40-45 hours, which can vary depending on business need. The work environment for this position is a moderately noisy office setting. The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy. #LI-DNI This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices. Need accessibility assistance to apply? Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.) The global leader in sports fashion, JD Group offers a world of choices across our portfolio of brands. With opportunities at our corporate offices in Indianapolis, IN and Boulder, CO, our distribution and call center, as well as 900+ stores across the nation, JD offers the possibility for infinite growth. At JD Finish Line, our commitment to Diversity & Inclusion is louder than words. As part of JD Finish Line's commitment to creating a more diverse, equitable, & inclusive organization, we established voluntary, employee-led, Employee Resource Groups to support our Diversity & Inclusion mission and goals. We have also established a D&I Council composed of individuals throughout the company who are committed to creating an inclusive workplace where individuals of all races, genders, and backgrounds are free to be their authentic selves. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger. California Privacy Policy click here.