Business Systems Engineer

About Us

At Open Farm we are transforming the way people feed their pets, with a focus on producing premium, healthy food and treats, all ethically sourced from farm-to-bowl. Headquartered in Toronto and with team members across the US, Open Farm is one of the fastest growing CPG companies in North America. We believe that the best foods are made with consciously sourced, top-quality ingredients from farmers and fisheries who believe in doing good for all animals and the environment. The Opportunity

Open Farm runs a complex, high-volume supply chain spanning co-manufacturers, 3PL partners, wholesale, and direct-to-consumer channels across Canada and the US. Our systems ecosystem is growing fast -- and right now, too much of it runs on manual processes, CSV uploads, Excel models, and tribal knowledge. That is the problem you would be solving. We are looking for a Business Systems Engineer who wants to dig into a genuinely complex ERP and integration environment, build things that matter, and leave our operations meaningfully more automated, reliable, and scalable than they found them. This is a full-time internal role reporting directly to the IT Director. You will sit at the intersection of NetSuite development, API-based integrations, data platform connectivity, and our growing automation and AI initiatives -- with real influence over how we build and evolve our systems as the business scales. What You Will Own and Drive