Client Account Manager

As a Client Account Manager at the company, your role involves managing and maintaining relationships with key clients to ensure their satisfaction with the products and services offered. You will be the primary point of contact for clients and will oversee the entire client lifecycle, from on boarding to account management and renewal. **Key Responsibilities:** * Serve as the primary point of contact for assigned clients, handling all aspects of the client relationship. * Understand the business needs and goals of clients to develop customized solutions that meet their requirements. * Act as a subject matter expert on the company's products and services, offering guidance and support to clients. * Identify opportunities for up selling and cross-selling to drive revenue growth. * Collaborate with internal teams to ensure timely and accurate delivery of products and services. * Monitor client accounts to promptly address any issues or concerns. * Conduct regular meetings with clients to review performance, address issues, and identify improvement opportunities. * Ensure all client communication is professional, timely, and effective. * Assist in the on boarding process for new clients, providing training and support. * Develop and maintain strong client relationships through proactive account management. * Participate in sales and marketing activities to promote products and services to potential clients. **Qualifications Required:** * Bachelor's degree in business, marketing, or a related field. * 0-3 years of experience in account management, preferably in a B2C environment. * Strong communication and interpersonal skills. * Excellent problem-solving and decision-making abilities. * Ability to work independently and effectively manage multiple priorities. * Experience with CRM systems and proficient computer skills. * Knowledge of the company's products and services is a plus. The company, Mygate, was founded in early 2016 with the belief that technology can enhance security effectiveness. Over the years, Mygate has evolved into a product that not only strengthens security protocols but also addresses common everyday problems. As a pioneer in technology that improves living experiences, the company values innovation, speed, excellence, client centricity, and confidentiality. Key highlights of the company include a large market opportunity, high product demand, and being a well-funded start-up. As a Client Account Manager at the company, your role involves managing and maintaining relationships with key clients to ensure their satisfaction with the products and services offered. You will be the primary point of contact for clients and will oversee the entire client lifecycle, from on boarding to account management and renewal. **Key Responsibilities:** * Serve as the primary point of contact for assigned clients, handling all aspects of the client relationship. * Understand the business needs and goals of clients to develop customized solutions that meet their requirements. * Act as a subject matter expert on the company's products and services, offering guidance and support to clients. * Identify opportunities for up selling and cross-selling to drive revenue growth. * Collaborate with internal teams to ensure timely and accurate delivery of products and services. * Monitor client accounts to promptly address any issues or concerns. * Conduct regular meetings with clients to review performance, address issues, and identify improvement opportunities. * Ensure all client communication is professional, timely, and effective. * Assist in the on boarding process for new clients, providing training and support. * Develop and maintain strong client relationships through proactive account management. * Participate in sales and marketing activities to promote products and services to potential clients. **Qualifications Required:** * Bachelor's degree in business, marketing, or a related field. * 0-3 years of experience in account management, preferably in a B2C environment. * Strong communication and interpersonal skills. * Excellent problem-solving and decision-making abilities. * Ability to work independently and effectively manage multiple priorities. * Experience with CRM systems and proficient computer skills. * Knowledge of the company's products and services is a plus. The company, Mygate, was founded in early 2016 with the belief that technology can enhance security effectiveness. Over the years, Mygate has evolved into a product that not only strengthens security protocols but also addresses common everyday problems. As a pioneer in technology that improves living experiences, the company values innovation, speed, excellence, client centricity, and confidentiality. Key highlights of the company include a large market opportunity, high product demand, and being a well-funded start-up.