Imaging Applications Analyst

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you. Job Summary Junior Imaging Applications Analysts have primary responsibility for supporting Imaging technology in the Radiology, Cardiology, Neurology and other service lines. The analyst will coordinate and have primary responsibility for design, build, testing, validation and ongoing support of imaging and other applications in these areas. They are responsible for obtaining and maintaining in-depth knowledge of the software functionality, and acquiring knowledge of the departmental workflows to be implemented on the system. Jointly with each other and with department representatives, they design a future-state workflow and build the system to support the new workflow. The analyst will perform daily system evaluation of backups, interface error logs, printer queue management, hardware maintenance and monitor the quality of patient result output from a multitude of imaging systems to include but not be limited to Radiology Information Systems (RIS), Enterprise and Cardiology Picture Archive and Communication System (PACS), structured reporting systems, perinatal monitoring systems and any new technology as directed. They work with each other in workgroups, and across interdisciplinary workgroups to accomplish these goals as a team. Maintains all break-fix and optimization documentation in the IT customer support system. Performs daily application support for clinical applications as assigned. Maintains application dictionaries and configuration for procedure codes, application security, etc. Performs reconciliation of all system errors and image exception reports. Maintains Epic interface error work-queues from downstream systems. Trains end users on clinical applications in Radiology, Cardiology, Neurology and other service lines. Ability to execute ad-hoc reports and distribute to stakeholders on request. Ability to create workflow, technical troubleshooting and end users tipsheet documentation. Performs application interface testing with Epic and other downstream systems. Participates in 24 x 7 on-calls support rotation. What you need? Bachelors degree in Information Systems, Computer Science, Business Administration or related field or equivalent education, training and/or experience. 1-2 years' experience providing analytical support of administrative and/or clinical applications. Prior experience with clinical application workflow, MS Windows and UNIX Operating System, PC hardware and network troubleshooting. Prior experience with system reconciliation process of patient orders and results . Core Competencies These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment. 1. Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families. 2. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes. 3. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals. 4. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership. 5. Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all. 6. Quality & Safety – Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes. 7. Adaptability & Resilience – Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure. 8. Continuous Improvement – Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback. 9. Leadership & Professionalism – Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency. 10. Employee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care. Grady Total Rewards At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including: Health & Wellness: Medical, dental, vision, and prescription drug coverage. Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage. Work-Life Balance: Paid time off, holidays, and family leave benefits. Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement. Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services. Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond. Why Join Grady? Grady Health System is more than a hospital — we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration. Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued. At Grady, we don't just work, we make an impact. Equal Opportunity Employer Statement: Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success. If you're passionate about healthcare, ready to make a real impact, and want to thrive in a dynamic, innovative environment, Grady is where your career takes off! Join our Talent Community At Grady Health System, we are more than just a healthcare provider – we are a lifeline for our community. With a rich history of compassionate care, we've been serving Atlanta and beyond for over 125 years. As one of the nation's leading public health systems, we are committed to delivering exceptional, patient-centered care to all, regardless of ability to pay. Our dedicated team of healthcare professionals brings a passion for making a difference, and together, we provide top-notch services in every specialty, from trauma care to maternal health, to community-based programs that improve lives. We embrace innovation, diversity, and collaboration to meet the unique needs of our patients and create a healthier future for everyone. Join us in our mission to make a lasting impact – because at Grady, your care, your career, and your community matter.