Exhibition Technology Senior Specialist

Privacy Notice for California Applicants and Employees Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Meow Wolf opens portals of possibility. Come as you are! We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world's leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world. We share a strong commitment to Belonging through our values of: Collaborative Creativity: We believe the act of creating together amplifies possibilities. Provocative Playfulness: We celebrate the unexpected because it is the doorway to discovery. Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong. Authentic Compassion: We are "kind punks" - supportive to each other and standing up for what we believe in. Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art. If this all sounds like YOU, read on…. Job Description: Job Disclosures: Location: (On-Site) Los Angeles, CA Compensation: The starting hourly rate for this position is $35.25/hr. Compensation may vary based on candidate location and experience. Job Summary: The Exhibition Technology Senior Specialist works as a technologist in a unique and exceptional immersive arts exhibition covering areas of lighting, sound, video, projections, networking, show power, control & automation, interactive game mechanics, computer art installations, and animatronics. The Exhibition Technology Senior Specialist is responsible for repairs and preventive maintenance of exhibit technology, along with design and development of enhancements related to the functionality & overall experience of the exhibition. The ideal candidate should be proficient in redesigning or the rebuilding of problematic systems or installation of new systems during new installations. The Exhibition Technology team is tasked with operating and maintaining the exhibition daily, supporting special events, media events and contributing to new exhibit installations. Job Responsibilities: The Exhibition Technology Senior Specialist will have expertise in areas of electrical systems, data distribution, electronics, micro-controllers, lighting, audio, video, coding and how they work together to create a complete & immersive show experience. This individual will carry out installations, repairs, and upgrades on technical show equipment and systems, adhering to electrical codes, regulations, and standards. Knowledge and familiarity with electrical drawings, electronic schematics, computer hardware, software, applications, and operating systems and IT infrastructure are required. Executing daily inspections and reporting, creation of and adherence to preventive maintenance schedules and the use of the Meow Wolf designated maintenance database, managing parts inventory and software backups are a must. In addition, the Exhibition Technology Senior Specialist will ensure best practices, standard operating procedures, safety related work practices as well as build and create the documentation of custom interactive artwork, objects and installations that seam together sensors, micro-controllers, computers, lights, sound, video, and various electromechanical elements that are part of the exhibition. This role is charged with keeping these systems operational and coordinating with the exhibit-wide maintenance staff to repair and maintain all systems at the highest standard of quality. The Exhibition Technology Senior Specialist will assist in training staff (exhibit team members, managers, docents, etc.) to engage the guests in the exhibition's technical installations. The Exhibition Technology Senior Specialist is also responsible for the implementation of the expanding goals of the exhibition, including engaging with the design, creative development, programming, systems engineering, mechanical integration, fabrication, and production of new interactive exhibit elements. Additional duties include but are not limited to: Working collaboratively with all Meow Wolf Staff within the exhibition staff and sister exhibitions to support the team. building, knowledge transfer and problem solving techniques. Respond and resolve any immediately solvable technical problems. Document all maintenance and inspections using the Corporate CMMS. Support all exhibit staff members as needed on projects and repairs. Review and document in the Bug Reports and Tech Failure Log for updates/changes in daily operation. Install, test and report on new software and firmware upgrades. Report needs of parts to the Exhibition Manager. Clean, and maintain all exhibit tech pieces, tech closet/nook electronics and exhibit technical equipment. Work independently and in partnership with other exhibit teams to keep the exhibition clean, safe and functional. Update new media content and programming to exhibit devices and controllers as needed. Install, replace, connect, configure, and test any electronic devices, parts, tech equipment, computers, etc. as needed. Work with the Facility Maintenance team to solve any AC power problems, or upgrades. Observe guest interactions with the exhibition to conceptualize enhancements for the guest experience. Design and implementation of guest experience enhancements. Upgrading, enhancing, and the recreation of exhibit assets to better service their operation and functionality. Document all exhibit as-builts, upgrades and changes. Other duties as assigned. Required Qualifications: 5 Plus years of professional experience working in performing arts, live events, immersive arts or theme park in one or more of the following disciplines: Emerging New Media Technologies: Generative audio and video, augmented and virtual reality, LIDAR and position tracking. Entertainment Technology: Lighting, sound, moving lights, video and projections, show and ride control systems, system automation/programming/scheduling. Software Development: front end web development, micro controller firmware programming (Arduino, Teensy, Raspberry pi, Advatek, Onlogic), programming(Processing, C++, Python), network messaging (OSC, UDP/TCP). Electrical or mechanical engineering: PCB design, layout and fabrication, working with sensors and electrical components (relays, solenoids, actuators, pneumatics, servos, motors), systems integration. Digital fabrication: 3D printing, laser cutting, CNC milling, CAD designs, parametric modeling. Active Licensure or Certification in at least one of following: AVIXA CTS, CTS-I, CTS-CT, CTS-A, CTS-V ESPA EST QSYS L3 (OR) Accredited Degree in a field listed above (Masters, etc.) Has a dedicated respect for safety standards and practices. Is competent and proficient in one or more of the following specialties: Theatrical Lighting and Projection / Video Systems Audio Systems, specifically Q-SYS & Networked Audio Protocols such as Dante Architectural Lighting Systems TouchDesigner, Max/MSP, other Visual Programming Environments Processing, Arduino IDE, C++, Python, & other Creative Programming Environments Electrical Engineering and Low Voltage Electronics Creative Technology and Physical Computing Network Engineering Principles Reading & comprehending other people's code & documentation and ability to adjust code. Basic knowledge of GitHub and version controlled project management. Has strong communication skills and ability to collaborate. Has strong ability to self-manage and work collaboratively. Has strong organizational and documentation capabilities. Is highly detail oriented, meticulous, and organized. Has strong fabrication skills and is skilled with power and hand tools. It would be nice to have… Demonstrated competency troubleshooting and repairing embedded systems that incorporate Arduino, Teensy, and Raspberry Pi. Advanced understanding of Max / MSP. Advanced understanding of Touch Designer. Ability to design using CAD & CAM software for use and fabrication with 3d printing, laser cutting, and CNC milling machines. Show Lighting Programming, in particular working with ETC systems. Advanced understanding of Network Engineering & IT infrastructure. Adept in programming languages such as Python, C/C++, Node Red, JavaScript; frameworks like NodeJS, Svelte/React; and protocols like OSC, MIDI, TCP/UDP. Familiarity with PCBs, logic circuits, schematics, sensors/components, prototyping, and layout. Comfortable configuring, troubleshooting, and administering Linux computers from the command line, Macs from the GUI and command line, and Windows PCs. Experience with projectors and media servers. OSHA 10 General Industry. Work environment & physical demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. This job primarily operates in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, smoke machines and small and/or enclosed spaces. Outdoor settings may also be required for special events or as needed for maintenance and troubleshooting. This position may work at heights at times and equipment and training will be provided. ● Moving in different positions to accomplish tasks in various environments including small, enclosed spaces ● Remaining in a stationary position for prolonged periods ● Repeating motions that may include the wrists, hands and/or fingers ● Positioning or moving objects up to 75 pounds ● Use of maintenance tools and cleaning equipment, includes use of cleaning agents and chemicals ● Use of lead free solder with smoke extraction required ● Use of access equipment such as ladders and aerial work platform ● Safe standards are required for work at heights ● Ability to operate and manipulate power tools, specialty lighting, fog machine, computers, rigging equipment, projectors and all other exhibit technical equipment as needed. The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Schedule: This is a full-time position that requires the ability to work a flexible schedule including evenings, weekends and holidays. Supervisor Responsibilities: This position does not require supervisory responsibility. Travel: This position does not require travel Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Meow Wolf will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Ordinance. IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law. BENEFITS: The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks. Medical Insurance options: PPO & HDHP* Dental and Vision Insurance* HSA, HRA, and FSA options* 401k Retirement Plan Company paid Life Insurance Policy and Disability Coverage(s)* Voluntary Critical Illness and Life Insurance Policies* Company Paid Employee Assistance Program Paid Parental Leave for 12 weeks Discount off Meow Wolf Gift Shop Merch and Cafes Admission to Meow Wolf attractions for employees and guests *Regular or Project Based Full-time positions Please visit www.meowwolf.com/careers for more information. Meow Wolf is an arts and entertainment company based in Santa Fe, New Mexico. We create immersive and interactive experiences that transport audiences of all ages into fantastic realms of story and exploration.