National Account Management Specialist - IME

Position Overview

Dane Street is seeking a National Account Management Specialist to support and manage relationships with key national clients, including large TPAs and insurance carriers. This relationship-focused role is responsible for ensuring client satisfaction, operational alignment, and long-term retention. The ideal candidate will serve as the primary point of contact for assigned accounts, driving consistent communication, resolving issues, and ensuring the delivery of a high-quality, seamless IME experience. ## Key Responsibilities

Requirements

Qualifications

• 5–7+ years of experience in account management or client services within workers’ compensation, auto, or liability sectors
• Experience working with TPAs, insurance carriers, and complex multi-state accounts
• Strong understanding of workers’ compensation claims processes preferred
• Excellent communication, presentation, and organizational skills
• Strong attention to detail and ability to manage multiple priorities

Benefits

Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace.