CX Analyst (Chinese Language Required)

What you will be doing

You will join a dynamic and fast-paced environment and work closely with our data and project teams to deliver high-quality insights to clients. Your responsibilities will include:

• Processing and analyzing primary research data
• Interpreting statistical data and presenting insights in a clear, storytelling format
• Supporting the preparation of client reports and presentations
• Collaborating with project managers to propose actionable recommendations
• Managing timelines and deliverables across assigned projects or regions
• Proofreading and validating reports to ensure accuracy and quality
• Collecting and consolidating industry insights into reports and presentations

What you will bring along

• 1 to 3 years of experience as a CX Analyst, Market Research Analyst, Data Analyst, or in a similar role
• Proficiency in Chinese is mandatory
• Hands-on experience with Power BI, SQL, Python, or automation tools
• Strong interest in the luxury and fashion industry
• Advanced proficiency in MS Office, especially Excel, PowerPoint, and Word
• Strong analytical mindset with the ability to interpret data and generate insights
• Good time management skills with the ability to handle multiple projects
• High attention to detail and a structured approach to work
• Strong communication and presentation skills
• Excellent written and verbal communication skills in English
• Academic background in Statistics, Marketing, Psychology, Economics, or a related field