Senior Client Services Coordinator

Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career. ***This position is an on-site role based out of our Boston, MA office.*** About you You are an organized, collaborative administrative professional ready to take the next step in your career within a growing and dynamic industry. You bring a strong service mindset and take pride in delivering high-quality support to both internal stakeholders and external clients. You are proactive, detail-oriented, and highly organized, with the ability to manage multiple priorities in a fast-paced, deadline-driven environment. You are a dependable, self-directed professional who takes ownership of your work, exercises sound judgment, and consistently follows through. You enjoy being part of a team, take initiative to solve problems, and are motivated to learn how the business operates from the inside out. You are eager to become an integral part of our highly successful Life Science leasing team. In this role, you will… Effectively plan, prioritize, and drive multiple tasks to timely, accurate completion with minimal oversight Take full ownership of assigned work, proactively identifying needs, solving problems, and ensuring nothing falls through the cracks Maintain focus and composure in a fast-paced environment, managing competing priorities without sacrificing quality or professionalism Coordinate calendars, meetings, and client interactions with a high level of professionalism Provide day-to-day administrative support including file management, contact and database maintenance, invoicing, and general office support Support the creation and execution of proposals, presentations, correspondence, and RFPs using MS Word, Excel, and PowerPoint Administer, edit, and maintain marketing and business collateral independently and in coordination with the Marketing team Conduct research and prepare content for proposals, surveys, lease documents and comparative analyses Research Life Science companies, tenants, and market activity, including lease comps and velocity tracking Serve as the social media lead for the Life Science team What you'll bring… Minimum of five (5) years administrative or team support experience in a professional services environment A high level of professionalism, discretion, and sound judgment A solutions-oriented mindset with the ability to stay focused, adaptable, and constructive in all situations Demonstrated ability to take initiative, follow through, and get work across the finish line Excellent organizational, time management, proofreading, and multitasking skills Strong attention to detail with the ability to work independently and collaboratively A customer service mindset and the ability to work effectively with a range of personalities, demonstrating patience, professionalism, and resilience Proficiency in MS Word, Excel, PowerPoint, and Adobe Acrobat Working knowledge of Salesforce or similar CRM systems; comfort with data tracking tools A Bachelor's degree a plus Commercial real estate experience a plus Pursuant to the laws regarding job postings where the position is located in, Colliers is disclosing the following information: Area/Location Specific: Boston, MA (Onsite) Approximate Compensation Range for this Role: $27.00 to $39.62 USD per hour. Our compensation ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all national locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability Benefits Employees (and their families) are provided options for employer subsidized medical benefits including RX, dental, vision as well as employer paid basic life/AD&D insurance and short-term / long-term disability. Employees are able to enroll in our company's 401k plan, which includes an employer match. Employees will also receive 10 sick days and a minimum of 15 vacation days annually. Certain senior-level roles are eligible for unlimited time off. Employees will also enjoy 10 paid holidays plus two personal flex days throughout the calendar year. Employees may also be permitted up to 4-12 weeks of paid parental leave depending on eligibility criteria. Individuals may be eligible for different or additional benefits under applicable state law. Bonus This position is eligible for an annual bonus, based on company and individual performance #LI-SD1 #LI-Onsite Make your next move an expert one and join us as we lead the industry into the future. Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Direct applicants only please, no agencies. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance. For all other inquiries, including general application support or questions regarding open positions, kindly direct your email to the recruiting team at colliers.careers@colliers.com. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We are enterprising. Our expert advice to property occupiers, owners and investors leads the industry into the future. We invest in relationships to create enduring value. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what's right for our clients, people and communities. We attract and develop industry leaders, empowering them to think and act differently to drive exceptional results. What's more, our global reach maximizes the potential of property, wherever our clients do business. At Colliers, we accelerate success.