Lead and motivate a team of Inside Sales Executives to achieve and exceed sales and quality KPIs across our UK SME members
Coach and develop team members through regular 1:1s, QA reviews, and performance sessions
Analyse sales data and performance metrics to identify trends, opportunities, and training needs specific to the UK market
Partner with Sales Managers and cross-functional teams (Product, CRM, BI, Marketing) to refine lead strategies and campaign execution for UK audiences
Ensure accurate CRM usage and data hygiene across your team
Maintain a strong understanding of current and upcoming Tide products, ensuring your team is equipped to pitch effectively to UK small business owners
Handle escalations or complex member interactions as a point of expertise
Support recruitment, onboarding, and continuous improvement initiatives across the Inside Sales function
Take ownership of team morale, engagement, and a culture of accountability and excellence
WHAT MAKES YOU A GREAT FIT:
We’re looking for a sales-driven leader who combines commercial acumen with a people-first mindset. You’ll be:
Experienced in outbound telesales or inside sales (minimum 3 years), with at least 1 year in a leadership or coaching role
Proven in delivering and exceeding sales targets within the UK market
Skilled in consultative and value-based sales with small business customers, focused on a phone based selling approachn
Confident in analysing performance data and using insights to improve outcomes
Comfortable in a high-growth, fast-paced fintech environment with evolving priorities
A strong communicator with a professional command of English (C1 level preferred)
Highly organised, detail-oriented, and proactive in identifying blockers and solutions
Proficient with CRM tools (e.g., Kustomer or Salesforce) and experienced in data-driven environments
Passionate about empowering small businesses and excited by Tide’s mission
Bonus Points For:
Previous experience in UK financial services or fintech sales
Understanding of UK SME customer behaviour, regulations, and business culture
Experience leading international or remote sales teams aligned to UK time zones
WHAT YOU WILL GET IN RETURN:
25 days of holiday
Additional health and dental insurance
Annual professional development budget and up to three paid L&D days off
Snacks, light food, and drinks available in the office
Enhanced family-friendly leave policies
WFH equipment allowance
Sabbatical leave opportunities
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. ## Disclaimer
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:
Tide doesnotcharge any fees at any stage of the recruitment process.
All official Tide job opportunities are listed exclusively on ourCareers Pageand applications should be submitted through this channel.
Communication from Tide will only come from an official@tide.coemail address.
Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately attalent@tide.coYour safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.