Senior ServiceNow Developer

A self‑directed developer who can own complex technical work from concept to deployment; someone who understands federal mission needs and can translate them into secure, scalable platform solutions; a collaborator who communicates clearly with both technical and non‑technical stakeholders; and a professional committed to quality, governance, and continuous improvement. In this role, you will design and deliver secure, scalable, and upgrade‑safe ServiceNow solutions across ITSM, ITOM, HRSD, CMDB, SPM, and custom applications. You will build workflows, scripts, automations, and platform extensions; develop integrations using REST/SOAP, MID Server, JDBC, and modern API frameworks; and architect scoped applications that extend and enhance core platform capabilities. Leading advanced custom application engineering by owning complex-scoped applications across Case, GRC/IRM, and SecOps. This includes building custom data models and table hierarchies, developing advanced server‑ and client‑side logic, creating Scripted REST APIs, and delivering custom portals and workspace experiences. You will also implement Flow Designer automations and develop custom Integration Hub spokes to support mission‑specific workflows. Extending and customizing IRM/GRC objects—such as risks, controls, POAMs, and findings—to meet DoD and Intelligence Community requirements. You will build advanced case management frameworks with custom routing, escalation, and SLA logic, enhance SecOps with vulnerability grouping, correlation engines, and automated remediation workflows, and develop dashboards, PA indicators, and cross‑application data linkages for unified risk visibility. Delivering production‑grade integrations with federal systems, including eMASS, ACAS/Tenable, AD/PKI, ERP platforms, and agency‑specific tools. You will support classified and air‑gapped environments through MID Server–based integrations and build data ingestion pipelines, transform maps, and outbound REST/webhook interfaces for secure, reliable data exchange. Operate with a high degree of autonomy—breaking down requirements, managing your backlog, communicating status, and escalating blockers early. You will produce high‑quality documentation, conduct peer reviews, mentor junior developers, maintain upgrade readiness, and participate in governance and CRB processes. Supporting full SDLC execution, including requirements analysis, solution design, development, testing, deployment, and performance optimization. You will work within Agile/Scrum, enforce coding standards, troubleshoot platform issues, and support capacity planning. Ensuring platform security, compliance, and governance aligned with federal and DoD standards. You will support upgrades, patches, module rollouts, and long‑term sustainment while maintaining CMDB accuracy, data quality, and integration reliability. You will also prepare documentation, requirements definitions, and training materials. Collaborating closely with architects, technical leads, and government stakeholders, support demos, CCB reviews, and release planning; and provide SME guidance across related ServiceNow initiatives. To be successful in this role, you'll need:

• 6–10 years of hands-on ServiceNow development experience. - Strong proficiency in JavaScript, Glide API, Script Includes, Business Rules, Client Scripts, UI Policies, Flow Designer, Integration Hub, and platform scripting. - Experience integrating ServiceNow with enterprise systems using REST/SOAP, MID Server, JDBC, and related technologies. - Demonstrated experience with CMDB/data modeling, Discovery, Service Mapping, and platform performance tuning. - Experience developing and maintaining scoped/custom applications. - Familiarity with Service Portal, AngularJS, HTML, CSS, and Bootstrap (preferred). - Strong understanding of security models, access controls, upgrade strategies, and compliance requirements. - Experience working in classified IC or DoD environments. - Strong communication, problem-solving, and stakeholder engagement skills. - Must meet degree and years of experience criteria below:

| | | | --- | --- | | High School Diploma/ GED | 12 | | Associates Degree | 10 | | Bachelors Degree | 8 | | Masters Degree | 6 | | PhD | 4 |

Security Clearance requirement:

Must possess active TS/SCI clearance to be considered for this role. Other Requirements:

U.S. Citizenship

Compensation Spotlight:

For this role, our typical salary range starts at $180,000 and stretches up to $230,000. But here's the deal – we're not about capping your potential. We're committed to snapping up the best and brightest, and we're ready to put our money where our mouth is. So, if you're one of the rare exceptions to the status quo with the education, experience, and that extra something special, we're not afraid to go above and beyond to secure your talent. Because for us, it's not just about a salary. It's about the complete rewards package, the culture, and the opportunity to make a real impact.