Cybersecurity Clinic Program Manager

Attention Current Lewis & Clark College Employees: In order to apply for posted positions, please apply internally in Workday in the Jobs Hub. Working at Lewis & Clark College The campus is located on 137 acres of beautifully landscaped grounds in Portland's southwest hills. Our strong commitment to sustainability is reinforced through recycling programs, energy conservation, alternative transportation options, and farm to fork initiatives. For benefit-eligible positions, we offer a competitive benefits package that includes options for health, dental, vision, tuition, life insurance, retirement and more. Lewis & Clark College is committed to achieving a diverse workforce. Candidates from diverse backgrounds are encouraged to apply. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age. PRIMARY PURPOSE The Cybersecurity Clinic Program Manager within Information Technology reports directly to Ann Harris. This role is primarily responsible for developing, coordinating, and managing systems that support meaningful student engagement with community clients across multiple institutional programs, including partnership development, student cohort support, and assessment of learning outcomes and client satisfaction. The ideal candidate will possess strong project management skills, experience building collaborative partnerships, and a demonstrated commitment to student development and community engagement. To be successful in this position, the individual must excel at coordinating across diverse stakeholders, creating clear processes and communication pathways, supporting student leadership and professionalism, and implementing effective assessment practices that strengthen both student learning and client relationships. This is a six-year, grant-funded position. Reappointment and continued employment throughout this period are subject to ongoing availability of funding and the successful renewal of the grant. ESSENTIAL DUTIES Community Partnership Development and Client Engagement Develop and sustain partnerships with community clients through the Small Business Legal Clinic, Community Counseling Center, Teacher Education Program, and the Bates Center for Entrepreneurship and Leadership Identify, assess, and onboard new client opportunities that align with student learning goals and program capacity Coordinate communication and expectations between community clients and institutional programs Serve as L&C representative and contribute to The Consortium of Cybersecurity Clinics organization Maintain clear documentation of client relationships, project scope, and engagement timelines using shared project tracking tools Student Engagement and Cohort Leader Support Guide student cohort leaders in building skills in communication, professionalism, and adaptability when working with clients Coordinate student participation in community-based projects across programs and academic terms Provide structure, resources, and coaching that support student readiness for client engagement Monitor student participation and address challenges to ensure a positive and professional client experience Project and Program Management Design and implement systems that organize student-client engagement across multiple departments and timelines Facilitate regular check-ins with program partners to align expectations, timelines, and outcomes Track project milestones, deliverables, and responsibilities using project management software and shared planning tools Create repeatable processes that support scalability and consistency of the program Assessment, Evaluation, and Continuous Improvement Develop assessment tools to measure student learning outcomes and satisfaction Collect and analyze client feedback to evaluate program effectiveness Use data to recommend improvements to processes, partnerships, and student preparation Prepare summary reports that demonstrate program impact for internal and grant reporting purposes Cross-Departmental Collaboration and Communication Collaborate with faculty, staff, and program leaders across the Law School, Graduate School, and Bates Center Communicate program updates, expectations, and outcomes to stakeholders through meetings, reports, and shared documentation Support alignment between academic programs and community engagement initiatives Contribute to a culture of inclusion, professionalism, and shared responsibility across participating programs Other Duties as Assigned KNOWLEDGE, SKILLS, ABILITIES, & BEHAVIORS Proficient in project management principles, including planning timelines, coordinating stakeholders, and tracking deliverables using tools such as Asana, Trello, or Microsoft Planner Excellent communication across varied audiences, including students, faculty, staff, and community partners, with clarity, professionalism, and consistency Superior organization and documentation practices using shared platforms such as Google Workspace, Confluence, or similar tools. Extremely strong relationship-building that fosters trust, accountability, and collaboration with internal and external partners Proficient interpretation and use of assessment data to evaluate program effectiveness and inform continuous improvement Excellent facilitation of group discussions, coaching conversations, and collaborative meetings in both in-person and virtual environments using virtual meeting and chat platforms. Superior adaptability when navigating changing timelines, priorities, and stakeholder needs Extremely thoughtful support of student growth in professionalism, communication, and client engagement readiness Proficient creation of clear processes and repeatable systems that support consistency across programs Excellent written communication for reports, summaries, and stakeholder updates Superior time management that balances multiple projects, academic calendars, and partner expectations Extremely strong commitment to promoting inclusion in the workplace through respectful communication, collaborative practices, and awareness of varied perspectives REQUIRED EDUCATION / EXPERIENCE Bachelor's degree in education, public administration, nonprofit management, business, information technology, cybersecurity, instructional design, or a related field Three years of experience in information technology, cybersecurity, project management, program coordination, or partnership development Experience coordinating work across multiple stakeholders with competing timelines and priorities Experience supporting learning, training, or skill development for students or emerging professionals Experience building and maintaining external partnerships or community relationships PREFERRED EDUCATION / EXPERIENCE Master's degree in education, public administration, nonprofit management, business, or a related field Five years of experience in project management, program leadership, community partnership programs, information technology, or cybersecurity. Experience designing assessment methods and evaluating program outcomes Experience supporting student engagement initiatives, cohort-based learning, or experiential learning programs Experience in cybersecurity methodology or concepts, specifically risk assessment, penetration testing and use of related tools Experience working in higher education settings Preferred Tech: Workday, Google Workspace, SharePoint, Excel, Asana or similar project tracking platforms WORK SCHEDULE Full Time/Part Time: Full Time Schedule: 37.5 hours per week, Monday through Friday Benefit Eligible: Yes Travel: Occasional local travel to community partner sites and training, and promotional events Hybrid/Remote: This position is in person with limited hybrid flexibility based on departmental needs and institutional policy PAY RATE FLSA Status: Exempt Starting at $60,000 per year, with consideration for experience PHYSICAL REQUIREMENTS General office environment with regular movement between campus offices and occasional visits to community partner locations Prolonged periods of sitting at a desk and working on a computer Communicate effectively via phone, email, online meetings, and in person Move materials such as files, binders, or program supplies weighing up to 15 pounds occasionally Directions for Cover Letter Please include a cover letter describing your interest in joining Lewis & Clark and the ways you can contribute to a culture of inclusion on our campus. Lewis & Clark College adheres to a nondiscriminatory policy with respect to educational programs, activities, employment, and admission. We do not discriminate on the basis of actual or perceived race, color, sex, religion, age, marital status, national origin, the presence of any physical or sensory disability, veteran status, sexual orientation, gender identity, gender expression, or any other basis prohibited by applicable federal, state, and local laws. The Associate Vice President of Human Resources has been designated to handle inquiries regarding employment- and disability-related non-discrimination policies. Title IX inquiries may be directed to the Title IX coordinator or deputy Title IX coordinators (https://www.lclark.edu/about/title_ix_compliance). Reasonable Accommodation Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Background Check Lewis & Clark College will conduct a background check on the finalist, which will include a criminal record check. If a conviction is discovered, a determination will be made whether the conviction is related to the position for which the individual is applying or would present safety or security risks before an employment decision is made. A criminal conviction does not necessarily automatically bar an applicant from employment. Eligibility to Work In order to comply with US Homeland Security Department regulations, all employees must complete an I-9 form in Workday prior to or no later than the first day of work and bring originals (no photocopies) of their supporting documentation to Human Resources no later than the 3rd business day of employment. Failure to have a completed I-9 form on file with the College will result in immediate termination of employment. Explorare, Discere, Sociare (to explore, to learn, to work together) Lewis & Clark's motto defines why it's such a great place to work! Employees join a learning community that rewards ideas and resourcefulness, and embraces the common good and a sense of social justice. We strive to recruit and retain a diverse blend of talented, enthusiastic individuals who will take full advantage of the extraordinary environment and resources available to them to further their lives and careers. We offer a generous benefits package that includes health, retirement, paid time off, tuition, and much more.