Sr. Manager, KA Strategy & Marketing Project Management

Job Description POSITION OVERVIEW 职位概览 创新项目管理高级经理主要负责与大客户合作开发å ¨æ–°å®¢æˆ·äº'动模式,通过整合产品线、服务和解决方案,达到预期的客户满意度,从而支持我们å ¬å¸çš"盈利增长。An Innovative Project Management Senior Manager is primarily responsible to develop innovative customer engagement solutions incl. platforms to support driving Profitable Growth for our company through "best in class" Customer Satisfaction appropriately leveraging our entire portfolio of products, services and solutions. å ¨åŠ›æ"¯æŒä¸­å›½æˆ˜ç•¥å¤§å®¢æˆ·ç®¡ç†å›¢é˜Ÿå°†æ•´åˆå®¢æˆ·æ´žå¯Ÿï¼Œä¸ºå ³é"®æˆ˜ç•¥å®¢æˆ·å®šåˆ¶æˆ˜ç•¥æ€§é•¿æœŸä¸šåŠ¡è®¡åˆ'并实施,建立可持续çš"合作å ³ç³»ã€' This role will fully support China SAM in implementing strategic, long-term business plans for the Key Strategic Accounts building sustainable engagements and integrating customer insights. 通过实现既定的å ³é"®å®¢æˆ·/å ¬å¸æˆ˜ç•¥ç›®æ ‡å¹¶è§£å†³ä»¥å‰æœªæ»¡è¶³å'Œ/或不断变化的患è€ /客户需求来实现价值创造。 He or she leads Value Creation through the accomplishment of the established key Customer/our company strategic objectives and addressing previously unmet and/or evolving patient/customer needs. PRIMARY RESPONSIBILITIES & ACTIVITIES 主要工作职责与å† 容 Market and Customer Understanding and Analysis (30% of time*)市场及客户洞察与分析 识别新å ´æˆ–加速发展的市场和政策动态以及相å ³è§è§£ï¼Œä»¥æŽ¨åЍå ³é"®å®¢æˆ·çš"增长机会。Identifying emerging or accelerating market and policy dynamics and relevant insights to drive growth opportunities with key accounts. 了解客户的使命、愿景和发展方向; å ¶ä¸»è¦åˆ©ç›Šã€ä¼˜åŠ¿ã€åŠ£åŠ¿ã€æœºé‡å'ŒæŒ'战; 并相应地创造价值主张。Understanding the mission, vision and development direction of the Customer; its key interests, strengths, weaknesses, opportunities and challenges; and creating value propositions accordingly. æ·±å ¥äº†è§£å¤§å®¢æˆ·æœªæ»¡è¶³å'Œä¸æ–­å˜åŒ–的需求,并整合å ¶å¯¹å ¬å¸äº§å"ç®¡çº¿çš"影响。Developing an in-depth understanding of the Key Account's unmet and evolving needs and deducting Implications integrating full our company's portfolio. 识别å ³é"®å®¢æˆ·åˆ©ç›Šç›¸å ³è€ ,并了解他们对å ¬å¸ã€æˆ'们的竞争对手和医疗环境的看法,以及他们对改善患è€ 治疗结果以创造竞争优势的需求。Identifying Key Account Stakeholders and understanding their perspectives on our company, our competitors and the healthcare environment as well as their needs related to improving patient outcomes to create a competitive advantage. Customer Engagement Solutions Development (40% of time*) 制定客户互动解决方案 基于对市场和客户的深å ¥äº†è§£ï¼Œæ•捉短期和长期的商业机会。Capturing short and long-term business opportunities based on in depth Market and Customer understanding. 生成创新客户互动解决方案以建立å ¬å¸åœ¨å¤§å®¢æˆ·ä¸­çš"核心竞争力Generating Innovative Customer Engagement Solutions to build up our company's competitive advantage in Accounts. 评估创新客户互动解决方案的有效性、客户满意度及投å ¥äº§å‡ºæ¯"Evaluating effectiveness, customer satisfaction, and ROI of Innovative Customer Engagement Solutions 不断优化迭代创新客户互动解决方案,持续推动互动有效性及客户满意度的提升Continuously improving and updating Innovative Customer Engagement Solutions, ameliorate effectiveness of engagement and customer satisfaction Co-value Creation & internal and external Influencing (30% of time*) 价值å ±åˆ›åŠå† 外部的影响力 与跨部门å ±åˆ›å ±èµ¢è§£å†³æ–¹æ¡ˆGaining CFT to ensure local focus and investment aligned for the Key Account and co-creating win-win solutions. 提供合作项目的进度更新并不断修正,实现卓越执行。Providing partnership status updates and initiating course corrections. 确保业务团队卓越执行和跟进。Ensuring excellence in execution and follow-up related to entire field team. EDUCATION, EXPERIENCE & COMPETENCIES 学历、工作经历及能力 Desired Experience/Education: 期望的工作经历/教育背景 本科及以上学历,商科、市场营销、临床医学、药学或相å ³ä¸"业Bachelor Degree in Business, marketing, medical, pharmacy or relevant subject or fields. 硕士及MBA优å ˆMaster Degree and MBA preferred. 6年以上客户互动职位的工作经验,3年以上管理经验5+ years of experience working in a customer-facing role and 3+ years of managing experience. 5年以上市场经验优å ˆ5+ years of experience in Marketing highly preferred. 对客户与业务有深å ¥çš"理解Strong knowledge of customer/business strategy. 对中国医药行业有足够的了解Understanding of local healthcare industry. Functional Expertise能力特点 客户细分和定位Customer Segmentation & Targeting (+) 客户与市场洞察Customer & Market Insights(+) 客户互动Customer Engagement (+) 产品知识和产品线管理Product Knowledge & Portfolio Management 市场准å ¥Market Access(+) 市场管理Market Management 价值å ±åˆ›Value Co-Creation(+) Desired Leadership Skills : 商业敏锐度Business Savviness 策略规划Strategic Planning 人é™ 网络及合作伙伴Networking & Partnership 合作影响力Influence 主人翁精神和责任心Ownership and Accountability Required Skills: Adaptability, Decision Making, Innovative Solutions, Knowledge Management, Marketing, Project Management, Stakeholder Management, Storytelling, Strategic Planning, Strategic Thinking, Team Operations Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Not Applicable Shift: Not Indicated Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 09/30/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.