Quality Assurance & Compliance Monitoring Controller – Systems Specialist

We are looking for someone to join our Operations Quality, Compliance and Governance team to provide day‑to‑day administration, control, and technical support for CAE's Safety and Quality systems to ensure stable, secure, and compliant operation across global users in all of CAE's business segments. The role is responsible for system configuration, user access management, data integrity, and execution of approved changes in line with global governance standards. You will be required to attend your designated training centre during your initial onboarding period, as well as be present in the office as needed for meetings and project work; however, this role does not require daily office attendance. Essential Duties & Responsibilities 30% — System Administration & Configuration Control Administer Safety and Quality systems (e.g., Centrik) in accordance with defined governance standards. Configure workflows, fields, templates, and system parameters as approved, ensuring consistency across environments and regions. 25% — User Access, Security & Compliance Controls Manage user provisioning, role‑based access, permissions, and de‑provisioning in line with access control policies and segregation‑of‑duties requirements. Maintain audit‑ready records of system access, configuration changes, and approvals. Support internal and external audits relating to system controls and access governance. 20% — Change Execution & Release Support Execute approved system changes, updates, and enhancements under the direction of the line manager. Support testing, validation, and deployment activities, ensuring alignment with formal change management processes. Maintain accurate change logs and supporting documentation. 15% — Data Quality, Integrity & Operational Support Monitor system data for completeness, accuracy, and consistency. Perform routine validation checks, data clean‑up, and corrective actions to ensure integrity. Provide structured technical support to users, including troubleshooting system issues and responding to usage queries. 10% — Documentation & Operational Readiness Maintain system administration documentation, including configuration records, user guides, and standard operating procedures. Support training activities through preparation of technical materials and assistance with system demonstrations where required. Other Job‑Related Skills and Background Ability to support global user communities and provide structured, responsive technical support Detail‑oriented, methodical, and disciplined approach to system control and documentation Clear written and verbal communication skills, with the ability to translate technical issues for non‑technical users Required Qualifications & Experience Experience administering enterprise systems, preferably within Safety, Quality, Compliance, or other regulated environments Strong understanding of user access management, role‑based permissions, and basic information security principles Hands‑on experience with workflow‑driven systems, form configuration, and system parameter management Familiarity with controlled change management processes and system governance frameworks Working knowledge of data quality principles, validation techniques, and reporting outputs Knowledge of Quality Management Systems (QMS) and audit tools Desirable Qualifications Experience within an airline or aviation training organization Familiarity with aviation related regulations (e.g. EASA Part ORA, Part FCL, Part FSTD) Understanding of Safety Management Systems (SMS) About CAE At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success. Position Type Regular Equal Opportunity & Accommodations CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email CAECarrieres-Careers@cae.com if needed. Data Privacy Privacy Statement | CAE As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Welcome to CAE! As a global leader in Civil Aviation and Defense & Security across 40 countries, we advance together as One CAE, fueled by thousands of passionate individuals operating in a culture where everyone can thrive. We hold ourselves accountable for building an inclusive community at every level, and our comprehensive benefits support you professionally and personally. Together, we are All For shaping a future where safety, sustainability, and inclusivity lead the way. Join us and be part of something bigger—where your impact reaches beyond CAE and helps shape the world of tomorrow. Not quite ready to apply? 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