Senior Project Manager

Own and maintain the integrated transition plan and master tracker (tasks, owners, dependencies, deliverables, readiness gates, and timeline). - Drive transition governance (weekly localized + weekly global cadence), producing clear status, actions, decisions, and escalation paths. - Lead critical-path execution across workstreams: staffing ramp, recruiting pipeline, onboarding, training/OJT, post orders/SOP readiness, access/badging, uniforms/equipment, scheduling readiness, and Day-1 reporting readiness. - Implement and enforce site-level go/no-go readiness criteria and document sign-offs prior to service commencement. - Coordinate go-live and stabilization support (first ~2 weeks post start) and transition handoff into steady-state ownership. 1. B) Senior PM – Portfolio Coordination (Steady-State Phase)

Serve as the portfolio Sr. PM coordinating across Retail, Data Centers, and Corporate verticals and all functional teams. - Maintain a living portfolio roadmap of cross-vertical initiatives (process improvements, tooling/reporting enhancements, staffing model adjustments, training refreshes, and governance improvements). - Run ongoing portfolio governance: consolidate vertical updates, manage dependencies, track commitments, and drive decision closure. - Own portfolio-level change control: intake change requests, impact scope/cost/schedule/risk, route approvals, and update plans/communications. - Standardize repeatable operating processes across verticals where appropriate (templates, readiness checklists, reporting packs, post order workflow, escalation playbooks). - Coordinate quarterly/periodic business reviews support: ensure metrics, narratives, and action plans are prepared, consistent, and complete. 1. C) Program Controls (RAID, Decisions, Reporting, and Governance)

Own the RAID log (risks/assumptions/issues/decisions) and decision register; ensure each item has an owner, due date, and next step. - Build and publish executive-ready status packs (portfolio health, readiness, staffing, training, post orders, access/badging, financial/billing readiness, key risks/issues). - Establish decision SLAs and escalation paths; facilitate rapid resolution of cross-functional blockers. - Maintain strict version control of portfolio artifacts; ensure audit-ready documentation where required. - Own portfolio KPI framework and ongoing KPI tracking; define metric owners, targets, and cadence; drive corrective actions from insights. - Build and maintain Ops dashboards for leadership (staffing, training, compliance posture, incidents, readiness by site, and action closure). - Own compliance tracking in partnership with Compliance (licensing, certifications, post orders version control, audit readiness evidence). - Plan, prepare, and lead Quarterly Business Reviews (QBRs) with the Portfolio VP and Operations leadership, including KPI rollups, narrative, risks, and improvement plan. 1. D) Cross-Functional Leadership

Operations: coordinate site readiness, supervision model inputs, coverage plans, and local execution cadence. - Recruiting/HR: align recruiting ramp, screening/onboarding, and time-to-fill targets; maintain visibility into hiring constraints. - Compliance/Training: coordinate licensing/certifications, training standards, OJT completion evidence, and post orders compliance cycles. - Scheduling/Logistics: drive schedule build/QA/publication, uniform/equipment distribution readiness, and site readiness logistics. - Reporting/Finance: ensure consistent reporting cadence and support billing/invoice readiness controls where required. Key Deliverables

Master portfolio plan and trackers (transition + steady-state roadmap). - Governance calendar and meeting outputs (status, actions, decisions, escalations). - RAID log and decision register (living). - Readiness gates and site sign-off evidence (during mobilization). - Portfolio reporting pack and metrics rollups (weekly/monthly/QBR support as applicable). Required Qualifications

7+ years of program/project management experience leading multi-site operational programs, mobilizations, or transitions (security services, facilities, logistics, field operations, or similar). - Demonstrated success driving cross-functional execution and decision-making without direct authority. - Strong project controls: integrated planning, dependency/critical path management, change control, and risk management. - Advanced Excel-based tracking/reporting proficiency; strong written and verbal executive communication skills. - Experience in regulated/compliance-heavy environments (licensing, training documentation, audits) preferred. Preferred Certifications (

PMP/PgMP, PRINCE2, Lean/Six Sigma (Green Belt+), or equivalent. - Security industry exposure (ASIS or similar) helpful but not required. Skills & Competencies

Portfolio coordination: ability to manage multiple verticals, dependencies, and competing priorities. - Executive communication: concise, action-oriented reporting and decision framing. - Operational realism: understands field execution constraints; builds plans that teams can follow. - Systems mindset: treats scheduling, timekeeping, reporting, and billing readiness as critical-path items. - Documentation rigor: version control, audit-ready evidence, and repeatable templates. KPIs for Success

Transition: % sites meeting go/no-go gates by target date; go-live readiness pass rate; stabilization issue burn-down. - Portfolio: on-time delivery of cross-vertical initiatives; decision cycle time; action closure rate; reduction in recurring escalations/fire drills. - Operational visibility: on-time status pack delivery; quality of reporting (completeness, accuracy, usefulness). Working Conditions / Travel

Travel to priority sites may be required during mobilization, readiness validation, and go-live support. - Flexible hours may be required during go-live windows and major events. - Must be comfortable operating in high-security environments with strict confidentiality and access controls. #IND3