Posted Apr 22, 2026
Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we’re transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and make data-driven strategic decisions. We serve many of the world's largest accounting and law firms, including EY, Aprio, Crowell & Moring, and Frost Brown Todd, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel’s AI Time platform. Our team comprises top talent in AI, product development, and engineering—innovative, humble, and forward-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that empower workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you. # What You’ll Own
You will manage the operational surface area of the CRO’s day-to-day work. Responsibilities include:
Calendar Management
Travel & Logistics
Inbox & Communication Management
Meeting Preparation
Gatekeeping & Prioritization
Supporting sustained leadership performance requires visibility across both professional and personal commitments. You will:
This work requires discretion, emotional intelligence, and strong judgment.
The goal is simple: nothing important falls through the cracks.
You will also help ensure the New York office runs smoothly and feels like a great place to work.
This includes:
Office Operations
Hospitality & Environment
This isn’t facilities management. It’s creating an environment where a high-performing team can do its best work.
Sometimes that means solving small operational problems quickly — and taking pride in the details that make an office feel cared for. # AI-Driven Efficiency
AI fluency is a core capability for this role. We expect this role to actively use AI tools to create efficiency across both your workflow and the CRO’s.
Examples include:
The expectation is not just to use AI tools — but to continually identify opportunities to work smarter and faster.
Strong candidates for this role tend to share several characteristics:
Operator Mindset
You don’t just manage tasks — you manage systems. High Agency
You notice problems and solve them without waiting for direction. Calm Under Pressure
You can handle constant change without losing control. Detail Oriented
You notice small things others miss and close loops quickly. Strong Judgment
You know when to escalate, when to solve independently, and when to protect leadership time. Hospitality Mindset
You take pride in environments where people feel welcomed and supported. AI Curious
You enjoy experimenting with tools that improve efficiency and productivity. # This Role May Not Be a Fit If
This role requires ownership, speed, judgment, and flexibility.
Within 6 Months
Within 12 Months
Location: New York City (in office) Travel: Occasional travel with the CRO Compensation: Competitive salary + benefits
Laurel is building technology that helps professionals reclaim time and focus on meaningful work.
We’re intentional about how we scale and serious about supporting our team as humans, not just headcount. This role sits at the operational center of leadership and workplace experience — ensuring our leaders stay focused on the work that matters most while our team operates in an environment designed to support them every day.
Don't want to apply yourself?
Our team writes your resume, applies for you, preps you for interviews, and negotiates your offer.
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